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Dalia Alnuss, Social Media Specialist

Dalia Alnuss

Social Media Specialist·OSOSS Digital transformation platform

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 4 years, 8 months

Social Media Specialist

November 2022 - November 2023

OSOSS Digital transformation platform

Al Kuwait, Kuwait

November 2022 - November 2023

-Managing company's Tiktok account by planning, monitoring & reporting.

- Coordinating with marketing team to set online marketing plans & create videos for Tiktok & Instagram that catch interaction & leads. - - Creating tutorial videos for dashboard users.
- Writing Knowledge base content.
-Planning and managing seminars

Company industry:
IT Services
Job role:
Marketing and PR

social media coordinator

July 2022 - September 2022

Techoffice

Al Kuwait, Kuwait

July 2022 - September 2022

Managing company's Instagram account by planning, monitoring & reporting.
Creating videos for Instagram that catch interaction & leads. Managing products on website using dashboard & monitoring sales.
Contacting Micro bloggers for advertising.

Company industry:
IT Services
Job role:
Marketing and PR

Receptionist

January 2021 - September 2021

Dasman diabetes center

Al Kuwait, Kuwait

January 2021 - September 2021

Scheduling appointments for patients & managing clinics system. Attending sessions with foreign Doctors to translate for patients. Responding to patients inquiries through calls & Whatsapp messages.
Working on Afya insurance system.

Company industry:
Scientific Research & Development
Job role:
Administration

Receptionist and Secretary

October 2018 - September 2020

Martyr Asrar Al-Qabandi Bilingual School

Al Kuwait, Kuwait

October 2018 - September 2020

-Responding to calls & messages through social media accounts.

-Scheduling & arranging Managers, teachers & parents meetings. -Attending some of meetings for translation.

-Reporting students lateness.

-Working with HR department for updating Employees files & reporting employees absences.
-Working with other department in school events organization.

-Working with registration department in scheduling registration appointments with parents and giving them full information about the school and its registration procedures.

-Working with other departments for recording students medical absences.

Company industry:
Primary, Prep, & Secondary School
Job role:
Administration

customer service specialist

March 2018 - July 2019

Tons General Trading

Al Kuwait, Kuwait

March 2018 - July 2019

-Responding to calls & messages from customers.

-tracking orders and following up with customers issues and complaints.

-Maintaining a positive relationships with customers and insuring
customer satisfaction through welcome calls, rating calls and etc.

-Sharing monthly reposts with the direct manager.

Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Education

Arab Open University - Kuwait

January 2017

January 2017

Bachelor's degree, Business Administration

Kuwait

Arab Open University - Kuwait

January 2017

January 2017

Bachelor's degree, Bussiness Administration

Kuwait

Pitman trainning Center

December 2016

December 2016

Diploma, Graphic Design

Kuwait

Skills

Social Media Marketing
Expert
Social Media Marketing
Expert
Content Writing
Expert
Content Writing
Expert
Voice Over
Expert
Voice Over
Expert
Video Editing
Expert
Video Editing
Expert
Video Shooting
Expert
Video Shooting
Expert
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
Content Writing
Intermediate
Content Writing
Intermediate
Voice Over
Expert
Voice Over
Expert
Customer Service
Expert
Customer Service
Expert
Video Editing
Expert
Video Editing
Expert
Video shooting
Expert
Video shooting
Expert
Social Media Marketing
Intermediate
Social Media Marketing
Intermediate
Canva
Expert
Canva
Expert
Computer Skills
Expert
Computer Skills
Expert
Public Speaking
Expert
Public Speaking
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Writing
Expert
Writing
Expert
Telemarketing
Expert
Telemarketing
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
Voice over and Dubbing
Soundeals
Oct 2022
Training of trainer
International society for trainers and developers