Dalia Inshasi, Group G.M Office Manager

Dalia Inshasi

Group G.M Office Manager

TAMDEEN Group

Location
Kuwait
Education
Diploma, Task Planning & Task Management
Experience
26 years, 9 Months

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Work Experience

Total years of experience :26 years, 9 Months

Group G.M Office Manager at TAMDEEN Group
  • Kuwait - Al Kuwait
  • My current job since June 2009

 Handling and preparing all correspondences and coordinate for general assembly meetings.
 Responsible for ISO audit (Policies procedure format for the HR & Administration division ).
 Preparing Minutes of Meetings for executive committee and their branches
 Managing daily calendar and organize meetings.
 Coordinate with temporary staffing.
 Maintaining an accurate & accessible filing system.
 Day to day handling of problems, calls & correspondence.
 Coordination with other departments to accelerate work flow.
 Managing the agenda of the group General Manger (board meetings, executive committees etc)
 Organizing the department’s events and meetings.
 Explaining & implementing company procedures & policies to staff.
 Participating in solving cases that require assistance or escalation.
 Maintaining / updating group structure, salaries scale, annual increment and all related confidential data.
 Handling and preparing all consultancy contracts.
 Follow up the cases with legal lawyers
 In charge of all documents related to clearance of goods, municipality matters, stocks and Ministry of Commerce accreditations & approval of goods and tariff records.
 Responsible for the full training of other secretaries.
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G.M Executive Secretary & P.A at Al-Babtain Group
  • Kuwait - Al Kuwait
  • September 1997 to June 2009

 Liaising with the GM along with five other departments and the warehouse concerning all administration matters.
 Planning and scheduling the General Manager’s weekly agenda on meetings and trips
 Organizing, attending and briefing all main indoor meetings.
 Organizing and scheduling all outdoor activities and events
 Following all matters related to staff’s residence, medical insurance and salary certificates.
 Responsible for all the administration paperwork of the company in terms of filing and organizing.
 Fully in charge of the latest implementation of ISO 9000 and it’s monitoring.
 HR Procedure & System.
 Practicing effective Human Resources Management System.
 Administered recruitment, orientation, training and development, personnel records, terminations, performance evaluations, legal compliance, compensation, benefits, and corporate communications
 Maintaining the personal records of employees on matters such a wages.
 ISO Procedure & Implementing the Application of Forms in every dept, setting of Files & follow-up of ISO Requirement in all Departments, Prep paring each department for ISO Auditing ensuring each department has rightly followed the procedures.
 Visa/Residency Processing Kuwait

Education

Diploma, Task Planning & Task Management
  • at Training Center
  • July 2007
Diploma, Commuication & Interrelation in Modern Business
  • at Training Center
  • May 2007
Diploma, Introduction of Quality System - Introduction of ISo
  • at Training Center
  • July 2005
Diploma, Modern Standards to Human Resouces and Employee Relations management and procedures
  • at Global Experts Institute For Training.
  • June 2005
Diploma, Executive Secretarial course
  • at National Institute
  • March 1994
High school or equivalent, High school
  • at Al Jeel Al Jadeed
  • July 1993

Specialties & Skills

Administration
Minutes
Introduction
Planning
Records
PA,administration ,HR
Excellent presentation skills along with strong teamwork and motivational skills.
Strong decision making skills.
Worked effectively under pressure to meet deadlines.
Excellent interpersonal and communication skills.
Strong ability to multitask effectively.

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

 Introduction of Quality System Introduction of ISO Quality Policy, 2005 (Training)
Training Institute:
Albabtain
Date Attended:
January 2005
Duration:
40 hours

Hobbies

  • Reading
    governance law