Dalila SELTANY, Sales and Listing Agent

Dalila SELTANY

Sales and Listing Agent

Roya Hulul

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Mechanical And Electrical Engineering
Experience
2 years, 5 Months

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Work Experience

Total years of experience :2 years, 5 Months

Sales and Listing Agent at Roya Hulul
  • United Arab Emirates - Abu Dhabi
  • August 2023 to March 2024

Updated online platforms with new listings to build buyer interest.
o Counselled new buyers to enhance sales opportunities.
o Marketed properties to buyers on waiting lists to increase viewings and offers.
o Showed residential properties and explained features, value and benefits of available
homes.
o Liaised with property owners and prospective new customers.
o Coordinated appointments with prospective buyers to showcase properties.
o Identified and planned new real estate projects and new building construction in
partnership with developers.
o Negotiated with suppliers and lenders to achieve optimal client prices.
o Built positive rapport with buyers and sellers to achieve excellent customer satisfaction.
o Showed prospective buyers around homes and fielded questions using excellent
property knowledge.
o Updated online listings with appealing images and information to increase buyer
engagement.
o Booked client viewings and coordinated open houses to maximize property exposure

manager office at Innovstars Real estate
  • United Arab Emirates - Abu Dhabi
  • November 2022 to June 2023

-Supervise administrative assistants and direct daily operations to make sure procedures
are followed.
-Handled calls, messages, and emails daily with clients, landlords, and management
properties.
Handled daily, weekly, and monthly reports.
Produce and update new listings and assist with marketing to ensure social media,
photos, signs, and other materials are placed appropriately.
Provide assistance to agents and clients.

Manages client files and collaborates with all parties to ensure required documents are
complete.
Creates a quality control system to ensure the smooth, consistent and efficient
management of all relevant steps necessary to close a real estate sale.

sales customer service associate at Zara Morocco
  • Morocco - Casablanca
  • October 2021 to November 2022

o Engaged with customers to effectively build rapport and lasting relationships.
o Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
o Provided positive first impressions to welcome existing, new, and potential customers.
o Answered customer questions about sizing, accessories, and merchandise care

Quality assurance officer and assistant CEO at Gravity real estate
  • United Arab Emirates - Abu Dhabi
  • July 2022 to October 2022

Provided extensive quality assurance training via both in-person and remote
teleconferences.
o Keeping in touch with the clients using; Emails, Calls, WhatsApp, and follow up with
them about their inquiries, and making sure that they are satisfied with our services, and
listening to their complains and finding solutions.
o Follow up with the agents and making sure that they are in contact with the clients.
o Training the new agents, and helping them with everything they need.
o Filing the call center, marketing, sales and leasing reports daily, weekly and monthly.
o Being assistant director and helping him with his tasks.
o Creates and organizes prospect/client files, and oversees customer relationship
management database.

Education

Bachelor's degree, Mechanical And Electrical Engineering
  • at ENSAM
  • June 2022

Specialties & Skills

Administration
Marketing
Photography
Microsoft Office
Customer Service

Languages

French
Expert
English
Expert
Arabic
Native Speaker

Training and Certifications

Internship Technician in Electrical Engineering (Training)
Training Institute:
Renault Somaca
Date Attended:
June 2019

Hobbies

  • Photoshop
  • Photography