Assistant Relationship Manager
Industrial Bank of China
مجموع سنوات الخبرة :9 years, 4 أشهر
▪ Deal with customers in a prompt and courteous manner to provide quality customer service.
▪ Financial Analysis of the customer’s financials.
▪ Meeting with potential clients to establish a relationship.
▪ Processing of L/C application and inputting data in Eximbills system.
▪ Prepare bimonthly reports.
▪ Deal with customers in a prompt and courteous manner to provide quality customer service.
▪ Print correspondences documents, telexes, payment advices, L/Cs and Guarantees
▪ Undertake first check of documents under collection for possible discrepancies, dispatch documents for
negotiation in accordance with L/C terms.
▪ End-to-end processing of company travel invoice (Monthly)
▪ Staff related activities and announcements
▪ Front desk management
▪ Participate in ad-hoc projects
March, 2014 - Current,
End to end processing of company payrolls (monthly).
Updating payroll records.
Maintaining leave, sickness and overtime.
Calculation and processing of termination payments.
Processing increases and calculation of back pays.
Calculating annual leave.
The position that I hold wasn’t stable, every day I have a different role. The first role was to greet customers and to direct them into the right tellers or customer service number. The second role was to open an account for customers, and fill the appropriate and important information about them. The third role was to help the manager with some of the confidential information with other branches.
September, 2011 - 2013 American University of the Middle East Bachelor in Business Administration (concentration in financial services) GPA: 3.18 Relevant courses: • Money and Banking Services. (A) • Financial Accounting. (A) • Business Organization and Management. (A) • Internship in Finance (A) • Managerial Finance. (A) • Economics for Managers. (A)