Dana Nasereddin

Strategize, implement, and maintain program initiatives that
adhere to organizational objectives
 Develop program assessment protocols for evaluation and
improvement
 Maintain organizational standards of satisfaction, quality, and
performance
 Oversee multiple project teams, ensuring program goals are
reached
 Manage budget and funding channels for maximum productivity
 Work closely with project sponsor, cross-functional teams, and
assigned project managers to plan and develop scope,
deliverables, required resources, work plan, budget, and timing for
new initiatives
 Manage program and project teams for optimal return-oninvestment, and coordinate and delegate cross-project initiatives
 Identify key requirements needed from cross-functional teams and
external vendors
 Develop and manage budget for projects and be accountable
for delivering against established business goals/objectives
 Work with other program managers to identify risks and
opportunities across multiple projects within the department
 Analyze, evaluate, and overcome program risks, and produce
program reports for management and stakeholder

Local Expert (Executive assistant)- EU Program - Support to the rule of Law in Jordan - JCI (Justice Cooperation International)
• Liaise and communicate with a wide range of counterparts (Judicial Council, Judicial Institute, and Ministry of Justice)
• Support the organization and updating of project documents,
• Manage and update project information resources, including databases and contact lists.
• Support the organization and scheduling of a wide variety of meetings, conferences.
• Write emails, letters, and any other correspondence in Arabic
/ English.

 administration of procurement, payments, logistical and organizational support for project management
 budgeting and monitoring of project expenditures as applicable and delegated
 organizing and supervising consultancy and project teams (in cooperation with superior)
 organization of workshop & events for the project
 Input for project conceptualization and planning
 innovation and knowledge management at all stages of project planning, implementation and monitoring
 Support networking activities among key stakeholders and partners
 assures smooth functioning of financial administration, such as cash withdrawal, preparing and verifying vouchers in line with GIZ standard procedures
 performs administrative and office support activities
 organizes meetings and events, including welcoming and receiving visitors and official guests
 keeps inventory according to GIZ Rules and Regulations using the related GIZ software system
 handles procurement of goods up to certain limit in accordance with GIZ guidelines
 handles procurement of services (contracts) up to certain limit in accordance with GIZ guidelines
 follows up on the project’s contracts- and procurement requests for payments, by assuring an effective communication with the GIZ country office administration
 supports in preparing financial reconciliations, fund requests, financial agreements and local subsidies / financial grants
 monitors vehicle logbook and fuel consumption; follow up scheduled maintenance
 travel management in the project according to GIZ rules and regulations
filing electronically (DMS) and in paper documents as per GIZ rules and regulations
• supports the coordination and communication with the relevant Syrian NGOs based in Amman
• assists in promoting cross cutting issues Gender and PR and acts as the focal person from the project side
• supports the project leader in planning, implementation and evaluation of the project activities
•
• support short term consultants during their assignments and facilitate their work
• assists in translating and presenting results, outcomes to stakeholders
• contributes to report writing and preparing presentations, background papers, PR materials, etc.
 supports knowledge management and sharing with other GIZ projects and/or other relevant parties

• Partnership management, Assess the civil society, Identify opportunities, use networks at the program level, establish partnerships with CBO’s & other relevant stakeholders, work with partner staff to improve understanding of quality activity implementation, besides the overall follow-up with the partner during implementing different project activities .
• Technical partnership support, prepare and conduct technical capacity building activities based on assessments, to improve partner capacity to provide services and represent their target communities, capture and facilitate learning and linkages among partner (s) and CBO (s) and any other possible stakeholders, close follow -up and make sure activities are implemented according an agreed work plans, budgets, and OXFAM ‘s program quality and compliance standards.
• Organizational partnership support, Ensure that all project activities and work plans relating are in -line with donor requirements .
• Develop expenditure and procurement plans to guide implementation of grants at partner level, maintaining reporting deadlines , and ensure to use the appropriate format, support with any donor related reporting .

• The overall monitoring of the implementation and reporting of program and project-related activities in the health program department.
• Support JFO in the development and application of systems of monitoring and evaluation of program and project related activities.
• Develop project proposals for presentation to donors.
• Briefing and position papers for management, counterparts, partners and donors.
• Follow up on progress and issues regarding procurement, finance and construction with relevant departments.
• Develop and maintain productive working relationship with management, donor, partners, beneficiaries, and other stakeholders.
• Maintains and provide up-to date information of projects and program activities in the field.
• Assist the health program to institutionalize project cycle management procedures.
• Performs such other duties as may be assigned.

Currently working for the following programs in CARE International -Jordan :
1. Iraqi refugees program funded by: Echo, DIAC & BPRM.
2. Syrians refugees program Funded by: CI-ERF, CARE Austria, and German ministry of foreign affairs, UNHCR & the Austrian agency for development.
3. Women Empowerment programs-under these projects:
a. Strengthen Women’s voice and Advocacy Initiatives in Jordan (MAKANAIII)-funded by the Netherlands Embassy.
b. Strengthening the role of civil society in promoting human rights and democratic reform -regional project (Wesel) Funded by the European commission.
c. Hemaya for girls and young women in Jordan -funded by the European commission.
d. Hemaya (protection) for women’s working in the garment sector, funded by Talbot’s and LE-Fung.
• Giving the necessary technical support for the whole program’s in Care International, including following different on-going program activities, initiatives, monitoring and evaluation selection and implementation through the different stages in the project life cycle.
• Establishing a new support department for the different program’s in the organization in terms of: documentation, organizing official program’s papers, program’s signed grants, partnership legal papers…..etc.
• Solid experience in preparing budgets on Adaptive planning budgeting system (Part of Pamodzi system), also having the ability to learn working on other financial software.
• Supporting the different events in the program’s such as: organizing launch activities, training courses, workshops….etc.
• Helping and supporting in promotional material preparation.
• Facilitating communication between the country offices here in Jordan and other Care International country offices, donors, partners…etc.
• Research and assistance in developing proposals and concept notes.
• Developing and supporting efforts in monitoring and evaluation at the Country Office level as well as the program level. Helps develop M&E plans and collection and analysis of M&E data.
• Assist and support aspects of start up of new activities, including agreements and IPIA development and finalization, agreements with partners, etc.
• Help develop terms of reference for consultants and assist to identify and manage consultant work.
• Maintaining contacts and effective communication with key partners involved with (project partners, other NGOs and agencies, Government departments) including drafting correspondence and documentation for program managers and transmission to partners or donors.
• Organizing and maintaining program documents, training materials, etc. and make sure that this information is always reachable and well kept.
• Assist with annual planning processes
• Document and translate Annual Operating Plan (AOP) and disseminate
• Translate program and planning documents from English to Arabic and Arabic to English
• Assist with relevant documentation and information needed by CARE US and other CI members
• Assist ACD with safety and security issues and emergency planning.
• Assists and support the program team in identifying new partnerships and possible new partnerships, beside maintain and follow up the continuous dialogue between the organization different partners, stakeholders, national bodies and major players in the human relief and assistance in order to keep the communication channels, staying involved with the overall humanitarian working environment and be familiar with the trends and clusters in the overall operating environment.
• Making sure that all program activities are implemented regarding the IHL, in addition to the organization code of conduct, emergency humanitarian laws such as the (IASC) guidelines.
• Any other delegated duties.

• Making basic needs assessments.
• Make the necessary referrals for the case according to the organizational referral system.
• Focal point for the organization social activities.

• Getting more-specialized with handling Certain Cases.
• Decide the Necessary Referrals for Each Case.
• Making a specialized Assessment, By the Real Diagnosis for the case.
• Making a regular Follow -up for the case to diagnose all possible changes could be rise on the spot.
• Make all Necessary Arrangements Which Could be needed by other (NGOs) to solve the different problems for the cases such as: Medical, Educational, and Legal …etc.
• Cooperating by Pr-established Focal -Points in these NGOs.
• Give a full- Necessary Support for the whole Team when Necessary.
• Any Other Delegated work.
• Working closely with disadvantaged, marginalized and Gender based violence cases especially single females and female households.
• Support these cases by giving them the necessary psychosocial support.
• Implementing and coordinating different women empowerment programs that were a part of the overall Iraqi refugees program on different levels such as: economic empowerment, advocacy and gender based violence programs starting with developing the work plans, base line studies according to a pre-established criteria, launching activities and different implementation stages, and impact evaluation and follow up, to maintain the sustainability for these programs.

• Registration all the coming cases to the establishment (Tkiyet Um Ali) considering all social stratum in the Jordanian society.
• Studying these cases by conducting field inspection to make sure all the registered cases are poor and in real need.
• Classifying the less fortunate (beneficiaries) into groups in order to receive support (food packages)
• On the other hand, beside feedings aid, in parallel, we work on identifying working opportunities for the beneficiaries.
• Coordination with different Non-governmental Organizations, Community based organizations and Charitable Organizations working with Tkiyet Um Ali.
• Following up all the administrative work of the social research department: i.e. creating the database for the beneficiaries, filing, official correspondences… etc

• Build and Rehabilitate the new administrative structure for services system in the hospital based on formal communication channels among Top management and employees in services department.
• Directing and following up day by day work of 50 employee's services team, including documentation, filing system and HR duties.
• Develop and design the scope of work for each employee taking in consideration his/ her experience and skills suitable for his/ her position.
• Carry out and develop the recruitment function in accordance with the adopted process and policies.
• Develop and maintain the level of performance for the whole team in order to meet the international standards of ISO 9002 and customer's satisfaction.
• Held awareness presentations for the employees to enhance their performance
• Linkage between Top management and employees of the department, also providing the feed back about theirs performance evaluation.

• Build and Rehabilitate the new administrative structure for services system in the hospital based on formal communication channels among Top management and employees in services department.
• Directing and following up day by day work of 50 employee's services team, including documentation, filing system and HR duties.
• Develop and design the scope of work for each employee taking in consideration his/ her experience and skills suitable for his/ her position.
• Carry out and develop the recruitment function in accordance with the adopted process and policies.
• Develop and maintain the level of performance for the whole team in order to meet the international standards of ISO 9002 and customer's satisfaction.
• Held awareness presentations for the employees to enhance their performance
• Linkage between Top management and employees of the department, also providing the feed back about theirs performance evaluation.