Dana Faour

• Communicating with clients to understand their needs and explain product value.
• Managing the development, implementation & achievement of sales target.
• Development prospective clients across sectors such as Corporate, Government, Banking, Healthcare, Education etc.
• Collaborating with internal departments to facilitate client need fulfillment.
• Generate and develop new business to meet specified goals
• Responsible for sales of cybersecurity vendors such as Fortinet, Kaspersky, Forcepoint, Rapid7, Palo Alto Networks, etc..).
• Managing all kind of cyber security solutions with top technology vendors.

• Build close relationships with the key accounts (enterprise and commercial) to ensure customer satisfaction
• Increase the renewal rates and reducing churn, by expanding revenues in account through cross-sell and up-sell.
• Generate new business from existing customers by building excellent relationships.
• Responsible for leading the on-boarding process and training (on-site) as assigned by sales/ head of customer success.
• Understand the customer's business needs of the key account and helps implement a solution to the customer's problems.
• Manage the customer's expectations on feature releases and report back on product fixes in a timely fashion.
• Align the customer's business needs, interests, and challenges with the relevant departments.
• Conduct and support webinars, workshops, individual training sessions etc.- including both virtual and Customer training.
• Support and monitor the customer's products usability and following up on their requests and features.
• Monitor, communicate, and resolve any challenges and/or issues that may arise during and after the on-boarding process.
• Handle escalation of critical service issues expeditiously and with care.

• Contact potential customers at hospitals, clinics, and doctors' offices to sell medical products and equipment.
• Arrange appointments with doctors, pharmacists, and hospital medical teams.
• Cold-call or go door-to-door
• Build relationships with medical staff
• Provide competitive information such as bid situations, and pricing data to establish negotiated pricing contracts for assigned products.

• Meeting clients to discuss their advertising needs.
• Working with account planners to devise a campaign that meets the client's brief and budget and presenting campaign ideas and costings to clients.
• Keeping in contact with the client at all stages of the project.
• Making 'pitches' to win new business.