Senior Learning and Development Specialist
A to Z Hospitality Services
Total years of experience :10 years, 0 Months
• Conduct Training Needs Analysis (TNA) for hotel associates
• Prepare yearly training plans
• Coach Employees
• Facilitate performance calibration meetings with department heads
• Conduct training sessions for employees and management team
• Drive Employee Engagement through peer groups, action planning, and proper execution
• Conduct co-training sessions with other facilitators for sister properties in Oman
• Ensure Onboarding of new joiners is smooth and up to standards
• Manage employee activities such as Green Engage, Corporate Social Responsibility activities, Staff Party, Celebrate Service Week, and others
• Responsible for all performance management cycle (Self Review, End of Year Review, PDPs, and Midyear Reviews)
• Prepare and implement localization plans to develop local talents (Omanization)
• Conduct off-job training topics for hotel associates ( 310 employee)
• Design and prepare training modules according to KPOs(Key Performance Objectives) and PDPs(Personal Development Plans)
• Maintain and update training record for all employees
• Develop yearly training plan and a monthly calendar accordingly
• Write and update SOP's(Standard Operating Procedures) related to L&D (Learning & Development)
• Monitor departmental on-job training
• Conduct L&D audits
• Prepare L&D Budget
• Conduct monthly meetings with DT's (Departmental Trainers)
• Prepare and submit monthly reports to regional office
• Certified On Job Trainer and Certified Master the On Job Training Facilitator
• Involved in all HR-related tasks (recruitment, performance management, payroll)
• Interview candidates for different positions and advise HODs on candidate selection
• Maintain human resources staff by recruiting, selecting, and orienting employees.
• Ensure that the performance review cycle is taking place
• Prepare attendance and issue monthly payroll while Ensuring compliance by of Labor Law
• Update job requirements and job descriptions for all positions
• Ensure that all regular trainings are conducted with records in coordination with the Head Office
• Assist in resolving employee issues and ensure all their inquiries are properly communicated
• Assisted in building and organizing a centralized HR Department:
• Monitor attendance, leave requests, and sick leaves.
• Screen and short-list candidates.
• Conduct interviews along with line managers.
• Conduct Induction Process and Company Presentation for new joiners.
• Prepare Employment Certificates.
• Conduct Trainings
• Prepare a performance management system.
• Prepare organizational charts, job analysis, and job descriptions.
• Prepared Achour Holding’s Internal Rules and Regulations.
Millennium Development Goals (MDG) Framework Projects
BBA in Human Resources Management AACSB accreditation: top 5 % of business schools in the world
