Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Dania Nabas, CUSTOMER SERVICE

Dania Nabas

CUSTOMER SERVICE·Extensya

Jordan

Bachelor's degree, Visual And Communicative Arts

Work experience

Total years of experience: 0 years, 3 months

CUSTOMER SERVICE

November 2024 - January 2025

Extensya

Amman, Jordan

November 2024 - January 2025

• RESOLVED AN AVERAGE OF 50+ CUSTOMER INQUIRIES
DAILY VIA PHONE, AND LIVE CHAT.
• ACHIEVED An 85% CUSTOMER SATISFACTION RATING
THROUGH TIMELY AND EMPATHETIC SERVICE.
• PROVIDED SUPPORT AND HELP FOR NEW TEAM MATES
ACROSS MY TIME AS AN AGENT HANDLED RETURNS AND
COMPLAINTS EFFICIENTLY
• REDUCING ESCALATION CASES BY 40%. MANAGED POINT
OF-SALE TRANSACTIONS AND MAINTAINED 100% CASH
ACCURACY.
Company industry:
Call Centers & Customer Care Outsourcing

Education

The university of Jorden

July 2024

July 2024

Bachelor's degree, Visual And Communicative Arts

Jordan

Skills

ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPATHY
Intermediate
EMPATHY
Intermediate
EMPLOYEE SATISFACTION
Intermediate
EMPLOYEE SATISFACTION
Intermediate
GRAPHIC DESIGN
Intermediate
GRAPHIC DESIGN
Intermediate
HUMAN CENTERED DESIGN
Intermediate
HUMAN CENTERED DESIGN
Intermediate
INTERIOR DESIGN
Intermediate
INTERIOR DESIGN
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate

Languages

Arabic

Beginner

English

Beginner