Assistant Relationship Manager
NOOR BANK
Total years of experience :11 years, 1 Months
Actively involved in identifying new avenues/channel and making strategic alliances for business
development.
* Marketing multi products for salaried personnel (Balance transfer facilities, credit cards) within
TML and Non TML companies.
* Building and maintaining healthy marketing and business relations with retail and corporate
clients, ensuring high customer satisfaction matrices by achieving delivery and service quality
norms.
* Penalizing the corporate companies on Noor bank panel to produce bulk business.
* Generating enquires through the database, Cold calling, telemarketing and personal references.
* Visit the companies and proposed for listing in target market list.
* Accept responsibility for financial target and achieving them.
* Planning for sales forecasting and budgeting target.
* Organizing sales promotional campaign on around the corporates companies.
* Managing relationship between customers and bank.
* To maintain focus on service, compliance, sharia Islamic banking
Cross sell the bank's products to existing and prospective clients by utilizing available resources
to meet sales target.
* Identify potential customers by referring customer contact databases or by following up on the
leads referred by call center / personal contacts or by doing cold calls.
* Provide efficient and personalized customer service through advice, guidance and solutions in a
structured manner to the customers according to their need.
* Ensuring that the sales strategy is in line with compliance policies with regards to operational,
financial and regulatory risks.
* Handling and supporting the team in the absence of
Responsibilities:
Seek out new clients and develop clientele by networking to find new customers and generate
lists of prospective clients.
Attend meetings, seminars and programs to learn about new products and services, learn new
skills, and receive technical assistance in developing new accounts.
Calculate premiums and establish payment method.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest
additions or changes, or to change beneficiaries.
Confer with clients to obtain and provide information when claims are made on a policy.
Responsibilities:
Promotes the bank's products and services to existing and prospective clients by utilizing
available resources.
Develops and maintains positive relationships with banking clients through excellent customer
service.
Addresses client inquiries and ensures their needs are consistently met.
Monitors banking industry trends, competitive products, and pricing, that may affect the bank's
products and services, in order to update and adjust direct sales solutions for clients.
To achieve the agreed sales target as given by the Branch Manager.
To solicit fresh customers as per agreed Bank’s sales policy, strategy, and targets.
To develop a potential customer database for new business development.
To promote the highest level of customer service and responsiveness to Consumer Banking
Customers.
To cross-sell other bank products to increase total portfolio for the Bank.
Intelligently access the needs and problems of the existing customers and guide them in the best
solution of their queries and concerns.
Responsibilities:
Manage and Coordinate day to day tasks
Achieving daily and monthly sales targets
Building healthy Client Relationships
Having through Product Knowledge
Completely aware of the Bank Policies
Maintaining a healthy Database of clients
Maintaining and developing relationships with existing as well as new customers.
Presenting the product or service in a structured professional way.
Working in a target oriented environment emphasizing on Team Work and Flexibility
Sales and marketing of deposit/consumer products of the bank ensure that the assigned targets
are met.
* Developing a steady pipeline of deposit meetings sales calls targets
* Strictly completely all account opening related formalities for customers.
* Preparation of call memos and other sales activities related reports.
* Handling deposits products related queries on phone and face-to-face.
* Strictly followed all rules & regulations of the bank.