Daniela Kostadinova

-Plan and coordinate with the sales and brand managers regarding upcoming promotions and possibilities in the market;
-Coordinate, direct and collaborate with the sales and merchandising teams to execute the plan
and achieve assigned monthly targets;
-Visit the market and assist the sales and merchandising team in increasing visibility of the company products on the shelf;

- Presented and managed the portfolio of products containing Lindt, Hero baby food and jams, Humana baby food, Libbys, Rabea, Jaccobs Douwe Egberts, Diamond foil. Responsible for development and overseeing of the entire sales life cycle for the same.
- Met with clients in order to close sales and ensure all product’s availability and visibility in the market
- Handled all pre-sales negotiation regarding promotional activities and displays; ensured after sales execution in coordination with the merchandising team
- Maintained good and professional relationship with clients which resulted in returning clients
- Consistently reached the monthly target of 750 000 qr
- Worked with Al Meera, Saudia Group, Masskar, Spinneys, Rawaby Group, Quality group and other markets.

- Interacted and advised 100+ customers on a daily bases
- Demonstrated and provided information on promoted products/services
- Created a positive image and lead at least 50 % of the contacted consumers to use the promoted products
- Distributed product samples, brochures, leaflets etc. to source new sales opportunities
- Delivered outstanding customer service, by identifying interest and understanding customer ‘s requirements
- Submitted reports on all customer related information and behavior (interest level, questions asked, number of samples/leaflets distributed etc.)

- Role dependant heavily on excellent customer service and serious conflict resolution activities in very challenging environment.
- Delivered excellent customer service,
- Used my specific language skill set to outperform my pears in a multi-cultural and multi lingual environment
- Able to resolve complex conflict situations and ensure customer satisfaction
- Achieved to have multiple satisfied returning customers
- Kept up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
- Prepared checks and handle the payment
- Provided reports, as required, for housekeepers and management