Project Manager
the Entertainer
Total years of experience :20 years, 11 Months
▪ Responsible for one of the largest B2B clients and their various loyalty rewards applications for the development works.
▪ Conducted daily meetings with the internal development teams to discsuss work status and go over project items.
▪ Arranged and led daily meetings with the client and applicable third parties to manage work priorities and gather all information to move forward with development.
▪ Led and ran all internal and external UAT sessions, build all test and use case documents for new technology features.
▪ Delivered multiple high profile projects for MENA and Southeast Asia.
▪ Ensured that all project aspects were documented completly in order to have full project history and built a lessons learned back catalog for all work completed and delivered.
Reporting Line: Chief Operating Officer
▪ Created and managed the Project Management Office (PMO) for the group of companies.
▪ Initiated an Organizational Change Management Program for the company and trained senior managers on the methods and importance of the program for everyday and large scale change use.
▪ Managed and ran projects designated as high profile by the upper management and the Board of Directors. Initiated timely project management within budget constraints and developed reports and presentations for the understanding of the schedules, risks and resolutions strategies.
▪ Developed strong cross-functional relationships with stakeholders across different levels of the business. Engaged the stakeholders to collaborate on multiple projects and programs.
▪ Created and spearheaded various Sustainability Initiatives within the company with a focus on solar solutions for various facilities.
▪ Increased savings by initiating a scheduling and budget control system for maintenance works within various labor accommodations for the company.
Reporting Line: General Manager
▪ Monitored customer, competitor and market buying trends in order to create marketing strategies to meet the needs for high end Food and Beverage outlets in the region and increase the sales goals.
▪ Planned operations to effectively cover all needs while controlling costs and maximizing service.
▪ Created an inventory forecasting system as well as an inventory management system to ensure that product was stocked at all times and that purchasing costs were within budget.
▪ Responsible for all stock shipments from ordering, to shipping, customs clearance and local government registration / approval.
▪ Created strong relationships with large scale international customers, managing their accounts while driving revenue and profit from their sales.
Reporting Line: Vice President of Middle East Operations
▪ Formed effective strategies to target new customers upon research and analysis of competitor behavior and product trends.
▪ Developed innovative marketing campaigns to increase engagement with the target demographics and drove brand exposure.
▪ Delivered engaging sales presentations to new clients, explaining technical information in a simplified language to promote features and increase the client base.
▪ Handled all customer relation issues pleasantly and enabling quick resolution and client satisfaction.
Reporting Line: General Manager
▪ Working Locations: United Arab Emirates, Saudi Arabia and Afghanistan
▪ Negotiated contracts and product process by collaborating with vendors and clients.
▪ Lead the Commercial Sales Division in Afghanistan and Saudi Arabia at various Military Installations within the countries. Sales ranged from construction supplies, buildings and precast concrete bridges.
▪ Lead the Construction Management Division within the UAE for various Multi-National Military outlets within UAE bases.
▪ Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve the department efficiencies.
▪ Established the company archiving program and generated a complete archive library (both physical and digital).
Reporting Line: General Manager
▪ Working Locations: USA (NE&C - Parent Company) / Iraq & UAE (SGE International)
▪ Determined and scheduled priorities as required to progress engineering work.
▪ Provided accurate and detailed quantity take offs from project drawings and technical specifications.
▪ Prepared construction drawings, engineering specifications, scopes of work, schedules of payment and other documents.
▪ Performed construction reviews consisting of independent, structured assessments of construction bid documents to promote coordination, eliminate ambiguity and minimize project issues.
▪ Evaluated sites and tested soils to determine the adequacy for handling loads imposed by building foundations and associated materials.
▪ Developed various Document Control programs for company-wide usage.
Bachelor of Science Degree in Architectural Building Technology New England Institute of Technology, Rhode Island USA Concentration on AutoCad Training, Design and Theory for Practical Architectural Applications,