Account Manager
Data Consult
Total years of experience :16 years, 10 Months
Data Consult is a leading system integrator based in Lebanon and covering the Levant, Gulf and Africa. It is fuelled by a strong technical team with expertise spanning a wide spectrum of technologies ranging from Security, to network solutions, collaboration, data centre, IOT, Customer experience and cloud.
Collaborating with key technology partners like Cisco, Symantec-BlueCoat, Oracle, Google, RSA, VMware, Microsoft, Netapp, F5, and Riverbed.
Joined as Account Manager in the Commercial Sector and promoted to key account manager for the financial sector.
Ensure a robust pipeline of opportunities, meet potential clients while growing, maintaining, and leveraging the company’s network.
Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; and selling business outcome.
Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Work with technical staff and other internal colleagues to meet customer needs.
SETS is a DELL exclusive agent in Lebanon, providing customers with a full range of DELL products & solutions. Moreover, SETS has also partnered with leading international brands and vendors in the IT industry to offer high-quality and innovative solutions and services. Some of the partnerships include: Symantec, EMC, Microsoft, Cisco, Vmware, Exinda, APC, Safran, Schlage, Kaspersky, and others.
As a Senior Account Manager at SETS I was responsible for maintaining and expanding relationships with existing and new clients and generating new business
MDSL is specialized in the supply and integration of turnkey vertical market solutions, in Lebanon and the Middle East region, including:
Oracle, SunGard, FIS, BellID, OpenText, Nucleus, SAS and TurnKey Systems
Initiated sales process by prospecting, scheduling appointments, making initial presentation, understanding business needs, developing proposals, and closing sales;
Searched and evaluated sales opportunities for existing and prospective clients;
Conducted market studies on new markets such as Syria, Sultanate Oman, Kuwait, and Jordan, evaluated major competitors and managed to enter the market and close major new deals for the company;
Contributed information to market strategy by monitoring competitive products and reactions from clients;
Maintained and provided technical support for over 50 companies (Hospitals, supermarkets, trading companies, bookshops, fashion shops, etc…)
Installed and maintained Microsoft Products (DC, Ad, exchange, ISA …) Anti-Virus for Enterprise (ESET) Network restructuring solutions (Wire and Wireless)
Implemented and managed D-Link Network products
Conducted customer trainings
Lead field training for junior technicians
Worked in the IT telecommunication department and learned its basic functions
Assisted in the implementation of servers for one of the bank’s new branches