Sales Representative Customer Service
Croma, Infiniti Retail Limited
Total years of experience :5 years, 2 Months
Cultivated and maintained strong relationships with existing clients, driving repeat business and referrals.
Conducted product demonstrations and provided in-depth product knowledge to customers, resulting in a 25% increase in upselling and cross-selling opportunities.
Collaborated with marketing teams to execute successful product launch events and promotional campaigns.
Utilized CRM software to manage leads, track sales activities, and generate detailed reports for management.
Welcome customers to the store and answer their queries.
Ensure high levels of customer satisfaction through excellent sales service.
Assess customers’ needs and aid and information on product features.
Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis.
Graduated in Administration and Finance program that typically combines coursework in business administration, finance, and related subjects.