Sales Account Executive
Coffee Planet
Total years of experience :15 years, 2 Months
• Responsible for maintaining relationships with key foodservice accounts. Foodservice accounts include Meraas and Emaar outlets, major cinema outlets and various restaurants. This involves organising coffee tastings and the upsell of traditional coffee machines and consumables.
• Responsible for maintaining relationships with major office coffee solutions accounts. This involves organising the coffee tastings and the upkeep of quality for clients such as EMAAR, Meraas and ADCB offices.
• Prospecting and researching for new clientele throughout the region.
• Negotiating new and existing contracts, price negotiations and submitting tenders for clients.
• Extensive training undertaken with coffee specialists.
• Ensuring that payment is made in a timely manner by all accounts under my portfolio.
• Maintaining sales targets.
Managed and handled all major hotel/restaurant accounts. This included a high number or 5-star hotels and highly reputable chefs.
• Advise chefs/procurement departments on all products that are supplied by Wet Fish.
• Managing a sufficient and effective processing factory.
• Ensuring any complaints on product are followed up with corrective action reports.
• Managing every stage of the ordering process, which includes the input of LPOs onto the Sage system, quality-checking product in the factory during processing and the successful delivery into the restaurant/hotel.
• I have gained extensive knowledge on the importation of product into the country internationally.
• Heavily involved with the setup of FISH BOX. A delivery service which supplies product to customers’ homes. This provided me with experience outside of the hotel and restaurant industry, which has given me the opportunity to run a business start-up and see evolve into a successful and reputable company under the umbrella of Wet Fish.
• As the companies Hotel and Restaurants Account Manager, I am also responsible for the acquisition of new customers.This requires me to go and meet chefs and restaurant management with the aim to add them to our portfolio. I also have the duty of handling current accounts and fulfilling any requirements that will continue successful supply and working
relationships.
• Responsible for a team of 21 members of staff including delivery drivers and product processors.
• With the above-mentioned responsibilities, my working day is anywhere between 12-15 hours, 6 days a week.
• Initial point of contact with prospective clients to discuss their financial needs including pensions, lump sum investments and trust work.
• Handle continuing cases and processing the relevant documents to help complete the cases with the clients.
• To consistently and successfully reach targets set for me and the team. This included my personal target of USD 1, 800, 000 for the year in which I was awarded with trips to Brazil for the world Cup and Thailand.
• To regularly and consistently learn and maintain the knowledge of new products and changes within the financial market.
• Upselling on investments and insurance opportunities.
• Responsible for creating a lead generation source through creating advertisements for potential prospects to be directed to my website.
• I have been awarded the CAE (Client Acquisition Executive) of the quarter for the last 2 quarters of the year.
• This role consisted of selling a vast range of products to various types of clients ranging from individuals to large Corporate companies. During my employment I was awarded Employer of the Month on a couple of occasions.
• Making calls to the prospective customers to sell a vast range of health products of which I have an in-depth knowledge.
• Dealing with business to business campaigns on grocers products to which I had an excellent success rate.
• Sold, provided and promoted the energy supply to homes and businesses for a highly renowned energy client. This included high targets that I exceeded.
• On a week’s campaign on grocers I was individually set a target of £10, 500, I exceeded this and made £15, 450 for the client.
This position was additional employment to enable me to earn more income to achieve my future goals which included moving abroad. As a bar crew manager, I was responsible for the smooth running and organization of this very busy and popular bar.
BTEC National Diploma