Bilingual Talent Acquisition Specialist
Sodexo Group
Total years of experience :10 years, 2 Months
• Updated employees’ information in the Application tracking System (Smart Recruiters) for current and future use including designing, testing, and approving a new onboarding module to digitalize the onboarding experience.
• Utilized Boolean search strings to identify passive candidates online.
• Prepared or maintained employment records using human resources management system software.
• Created and posted job descriptions on job boards, online communities, and social media sites.
• Provided support in developing effective onboarding programs for 4 - 6 new permanent positions and 8-10 temporary contract hires.
• Managed the ongoing invoicing processes linked to Talent Acquisition & vendors.
• Conducted initial screening of resumes to determine applicant qualifications.
• Posted job openings for various roles i.e. ’Marketing, Account managers, and HR assistants on job boards, social media sites, and other resources.
• Delivered detailed information to dealers on incentive programs. Collaborated with design analysts to update and enhance Marketing Programs. Crafted and communicated reports to management about repetitive dealer concerns.
• Addressed and solved payment and invoicing issues and led negotiations of mutually beneficial agreements between parties.
• Conducted investigations on claims and exception requests against established guidelines.
• Coordinated with various departments (Rain Checque Headquarters, Fleet headquarters, Marketing program owners)
• Reviewed customer claims identified discrepancies and determined an appropriate course of action.
• Provided advice and guidance on HR matters to school community members.
• worked with the HR Manager on the recruitment processes for non-academic staff.
• Liaised with the Central Recruitment Unit on arranging placement of advertisements.
• Prepared application packs and contracts.
• Managed the new starters and leavers processes for all staff dealing with queries as required.
• Completed and monitored Training Needs Analysis for non-academic staff.
