Sales Manager
Lightech Audio Visual Rental LLC
Total years of experience :12 years, 9 Months
Conduct market research to identify selling possibilities and evaluate customer needs.
Actively seek out new sales opportunities through cold calling, networking and social media.
Set up meetings with potential clients and listen to their wishes and concerns.
Prepare and deliver appropriate presentations on products and services.
Create frequent reviews and reports with sales and financial data.
Ensure the availability of stock for sales and demonstrations.
Participate on behalf of the company in exhibitions or conferences.
Negotiate/close deals and handle complaints or objections.
Achieving the sales targets set by the CEO.
Collaborate with team members to achieve better results.
Gather feedback from customers or prospects and share with internal teams.
• Achieving the sales targets by Brand, territory level.
• Identifies business opportunities by identifying prospects and evaluating their position
in the Industry.
• Sell products by establishing contact and developing relationships with prospects,
recommending solutions.
• Maintains relationships with clients by providing support, information and guidance.
• Identifies product improvements or new products by remaining current on industry
trends, market activities and competitors.
• To develop new customer base and improving existing business.
• Maintain the business development database.
• Proven ability to oversee all aspect of sales operations, administration & coordination.
• Prepare reports by collecting, analyzing and summarizing information.
• Visit potential customers for new business
• Provide customers with quotations
• Negotiate the terms of an agreement and close sales
• Gather market and customer information and provide feedback on buying trends
• Represent your organisation at trade exhibitions, events and demonstrations
• Identify new markets and business opportunities
Accountability: Responsible to provide assistance and support to sales and sales operations through extensive coordination with customers, suppliers and within the organisation.
Responsibilities:
1. Sales coordination: Responsible to receive and handle incoming sales enquiries from potential and current customers and forward them to the appropriate sales persons and in their absence to provide preliminary details about the products and services. Ensure interdepartmental coordination for timely availability of sales materials like, brochures, displays, etc. To maintain and update the list of customers and their relevant details like address, telephone no’s, email ids etc, if assigned. Responsible to provide extensive support to the sales team by tracking any of the applicable end to end activity related to quotation, purchase order, sales order, work in progress, procurement, warehouse, service, logistics and finance to ensure quality service and timely completion of customer orders.
2. Quotation/Tender: Responsible to understand the exact customer requirement, through sales enquiry forms and Sales personnel with regards to specification, quantity and terms and conditions of payment and prepare quotation/tender/proposal from the approved price list and present to Sales Manager for verification and approval. Responsible to enter the quotation in Oracle system.
3. Payment Collection: Responsible for tracking and subsequent follow ups of payment collection from customers, if assigned and update Managers accordingly.
4. Invoice: To prepare and submit invoice to corporate customers through the assigned Sales person/Driver.
5. Procurement: Responsible to coordinate with the approved supplier for the timely procurement of the product and services, as per the Managers approval, if assigned. Coordinate and track for supplier payment, if assigned.
6. Administrative: Responsible to provide extensive support to Sales team to draft memo, inter-office/general correspondence, letters to suppliers, customers, etc. To ensure sufficient supplies of office stationeries, letter heads, business card, etc. Coordinate with Facilities Admin Dept. for monthly attendance, passport release (collection & submission), air ticket, leave application, document submission for visa/labor renewal and timely distribution of renewed visa copy, labor card, insurance and Emirates ID, and any other employee request, if assigned. To request for computer, laptop, blackberry and any other IT facilities, if assigned.
7. HSE/Quality Coordination: Coordinate for the implementation of ISO and other Quality/HSE standard requirements, if assigned.
8. Record: To maintain and file invoices, quotation/tender and LPO/Email on daily basis.
9. Continuous Improvement: Responsible to take care of continuous improvement at a functional and cross-functional level for process, and sub-process improvement.
My Job Responsibilities:
Collecting database
Coordinating with the team
Providing prospects to the company
Selling policy through phone
Preparing Quotes for Different companies. The quotes include:-
Preparation of quotes according to different insurance companies format
Premiums
Benefits
Excess
Mentioning in details(inclusive & exclusive)
Assist clients to explain details of the quotes and insurance policy
Answering client inquiries
Maintaining records like:-
Prospects Tracker
Confirmation Trackers
Weekly Inquiries Trackers
In-charge of creating monthly promotional material, distributing to prospects by mail, and following up on the promotions.
Coordinating with insurance companies to negotiate insurance rates.
Cross selling for insurance products.
Finalizing and issuing the insurance policies, arranging for delivery of the policy and collection of payments.
Categorizing clients, setting up reminders for renewals, keeping clients up-to-date on their policies and general follow-up to insure client satisfaction.
My job was in the following departments:- Managing inventory, Sales, , Customer Service, Administrative Duties. I handled the Sky UK process.
My Job Responsibilities:
•Built customer’s interest in the services and products offered by the company.
•Persuade customers to buy a product.
•Be informed of the products’ specifications and information.
•Identifying customer needs and directing them to an appropriate product.
•Answered inbound calls as well as assisted customers with specific inquiries.
•Updated the existing databases with changes and the status of each customer/prospective customer.
•Arranged for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
•Followed up the calls of the client with clerical duties which includes faxing, emailing and filling up in-house customer information forms.
•Adheres to strict batch processing schedule to meet deadlines.
•Maintain the log books of the activities along with completed work.
•Work in close coordination with other departments to keep abreast with work related assignments and follow-ups.
•Work on Microsoft Word, Excel, Specialized software, and the Internet.
•To communicate effectively in person, in writing and over the telephone with internal and external customers
Specialization in Accounting and Auditing
