Darshana Jayarathna

Le Mirage City Walkis a retail andentertainment complex locatedin the city of Doha, Qatar
Achievements/Tasks
Technical Support: Provide technical support to users for hardware and software issues, including computer systems, mobile devices, and other IT equipment. Monitor network performance and troubleshoot network problems to ensure the smooth functioning of the network. IT Infrastructure Management: Manage the companys IT infrastructure, including Aruba controllers, Fortinet 900D firewalls, Cisco routers and switches, Aruba routers and switches, Huawei Datacenter ECC800, Hotel Opera System, VICAS, IPTV, IP Phone (Alcatel), Micros, Backofice: SUN System, VING Card and SAFLOK key, and Mobile Key Card System. Guest IT Support: Respond to guest IT support requests and ensure the smooth functioning of guest technology.
technology infrastructure security and performance to support the conversion of the hotel into a Marriott property.
Alcatel PBX and IP Phones Phone Installation at Lemirage Citywalk (04/2023)
Successfully executed the installation and configuration of Alcatel PBX systems and IP phones at Lemirage Citywalk, ensuring seamless communication infrastructure for enhanced business operations.

Central Finance Company PLC is one of the oldest non-bank financial institutions in Sri Lanka.
Achievements/Tasks
Operating master consoles to monitor the performance of networks and computer systems. Design, implement, and maintain the companys network infrastructure, including LAN, WAN, and wireless networks. Updating network equipment to the latest firmware releases and Reporting network status to key stakeholders. Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP, Plan and implement network upgrades and improvements, including software and hardware upgrades, to keep the network up-to-date and running eficiently. Configuring, and monitoring virus protection software and email applications. Manage and configured network disaster recovery planning and testing. support and administer firewall environments in line with IT security policy. Assist Level 1/2 Support Engineers during problem determination and resolution whenever necessary.

CILLis a leading insurance company in Sri Lanka is committedto providing world-class insurance solutions forpersonal & corporates.
Achievements/Tasks
Managing and monitoring all installed systems and infrastructure. Ensuring the highest levels of systems and infrastructure availability. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Implementing best practices for system security and data backups. Troubleshooting and resolving all technical issues when they arise. Evaluate the existing systems and provide the technical direction to IT support staf.

Azitas Code ( Introps ) is a Premium Business Software Solutions Provider locatedin Kandy, Sri Lanka.
Achievements/Tasks
As a skilled network administrator in a small software development company, I bring expertise in managing and maintaining technology infrastructure, implementing network security measures, troubleshooting network issues, and providing technical support to software development projects to ensure seamless and eficient operation.
Contact Contact Mr. Dimuthu Kumara - Manager (Software and

As the Lab Instructor at the Esoft Kandy Branch, I oversaw the branch network and
provided technical support to students in network-related subjects. I also maintained
documentation related to computer labs and assisted with demonstrations of
experiments and software to undergraduate students.
Mange Esoft Metro Campus LAN and WAN network. (Servers maintenance patch
updates)