Palace General Manager
Dallah Al Barakah
مجموع سنوات الخبرة :46 years, 3 أشهر
General manager for a private household palace. Three properties in Jeddah that I manage with a total of 44 staff members in the daily running of Maintenance, F&B, Housekeeping, Cleaners, Outside contractors. Duties include staff motivation, wages, weekly reporting to the owners, liason with Dallah Al Barakah Headoffice, F&B management etc.
Name of firm KAUAI FRESH JUICE
Position Held 1ST STORE MANAGER
Duties * Relief management of various stores as needed
Overseeing kitchen, FOH operations & ordering for stores
From 75 seater's to 200 seater's in Virgin Active's, Mall's
Cash handling & daily banking for all stores
Implementing and retraining of all staff for each new menu
Item when new menus were released.
Daily Client liaison
Preparing up to 40 Catering Platters as per order.
Period of Service: May 2012 - June 2013
Reason for Leaving: Retrenched
Name of Firm: Hacklewood Hills Country House
Position Held: Duty Manager
Duties: Checking in & out of guests
Reception and guest service
Housekeeping Management
Kitchen Management
5* Food service & Bar Tending
Period of Work February 2012 - April 2012
Reason for leaving: Temporary Contract
Name of firm RETIRE AT MIDSTREAM ESTATES
Position Held KITCHEN MANAGER / CONSULTING CHEF
Duties *Managing Kitchen of 150 + pax Retirement Village,
Restaurant, Hospital & Day Care Clinic
*Planning & execution of Catering functions for holding
Company for up to 350 pax including launch of Bowling
Alley & Year end functions
*Implementation of all HACCP procedures in kitchen
*Management of 9 Staff Member Kitchen
*Implementation of Standardized Recipe's, Daily Issue
Sheets, Standardized portion control & Issues
*Organizing & implementing Certificate of Acceptability
As well as handling liason with Health Department
*Handling of all staff disciplinary issues up to and including
Disciplinary hearings.
*Handling of both BOH & FOH features on Micros system
Period of Work October 2011 - January 2012 (Temporary Contract)
Period of Service JANUARY 2010 - OCTOBER 2011
Name of firm REEF CATERERS (ARBOR VILLAGE, CLAYTON HOUSE JHB)
Position Held CATERING MANAGER
Duties * Overseeing of Contract Catering Kitchen at 350+ pax Retirement Village & 75+ Sub acute Rehabilitation Centre
* Three Meal Basis Menu Planning
* Specific Diet Menu Planning - Diets catered for were Liquid diets, Soft Diets, Gluten Free Diets, Diabetic Diets, Kosher Diets, Vegetarian & Low Cholesterol Diets
* Overseeing 16 normal staff members (Chefs & Waitrons) for both FOH functions & BOH control
* Recipe planning, Menu Control Changes, Costing's on Menu's on a 8 week basis
* General customer liason as well as ensuring all Reef Caterers service standards are adhered to * Arranging monthly staff schedules & leave periods, wage variations for H/Office in Cape Town
* Client liason & weekly operations meetings with General Manager to ensure Client Satisfaction
* Reporting to Operations Manager (Methodist Homes for Aged)
* Daily Costings on individual meals to ensure strict budget control
* Monthly Operational Meetings with Financial Director in Cape Town to review monthly budget control
* All Function Planning, including but not limited to Menu, Costings, Seating Arrangements, Hiring of Staff & Equipment, Decoration of Venue's etc on a month to month basis
Period of Work July 2008 - December 2009
Name of firm EASTERN PROVINCE CATERERS (PARK DRIVE)
Position Held CATERING MANAGER
Duties * Overseeing of Contract Catering Kitchen at 180+ pax Retirement Village
* Three Meal Basis Menu Planning
* Specific Diet Menu Planning - Diets catered for were Liquid diets, Soft Diets, Gluten Free Diets, Diabetic Diets & Low Cholesterol Diets
* Overseeing 5 normal staff members (Chefs & Waitrons) for both FOH functions & BOH control
* Recipe planning, Menu Control Changes, Costings on Menu's on a 4 week basis
* General customer liason as well as ensuring all EPC
service standards are adhered to
* Arranging monthly staff schedules & leave periods, wage variations for H/Office in Cape Town
* Daily Costings to ensure strict budget control
* Monthly Operational Meetings with Financial Director
* All Function Planning, including but not limited to Menu, Costings, Seating Arrangements, Hiring of Staff & Equipment, Decoration of Venue's etc on a month to month basis
Period of Work July 2007 - July 2008
Reason for Leaving Transfer to Sister Company in Johannesburg
Name of firm DULCE CONTINENTAL CAFE - ST GEORGES HOSPITAL
Position Held SENIOR MANAGER
Duties * Overall running of a 75 seater casual dining restaurant
* Daily Cash up's & banking
* Daily stock taking as well as implementing more
efficient wastage control programs
* Coordinating & dealing with reps from all major suppliers as well as negotiating deal prices
* Organizing, setting up of cocktail parties for various VIP
guests of the Ministry of Health visiting the hospital
* General customer liason as well as ensuring all Dulce
service standards are adhered to
* Arranging weekly staff schedules & leave periods
* Implementing a fresh new approach to South African
Labour law within the restaurant & ensuring staff
compliance as well as fostering a healthy work relationship between management & staff.
* BOH & FOH handling of Micros System
Period of Work July 2005 - June 2007
Name of firm FAMA HOLDINGS (SUNSET BEACH RESORT OWNERS)
Position Held HEAD BUTLER
Duties * Supervising 14 Staff members in the daily running of the household of His RoyalHighness Prince Faisal bin Fahad
* Designing and implementing menu's for private functions
* Coordinating daily orders for entire villa.
* General F&B service to His Royal Highness Prince Faisal bin Fahad
Bin Abdullah bin Mohammed bin Abdulrahman al Saud
* Duties in household included serving, preparing, and layout of functions for up to 30 pax
* Recruiting and overseeing all new household staff.
* Assisting the Chairman of Fama Holdings in various
projects including the recent Formula 1 Powerboat racing
event recently held in Saudi Arabia held at the resort,
currently working on various recruitment projects for a new
international company called F6.
* Assisting the Chairman's personal assistants with various
administrative duties, including typing, telephonic interviews and management of office supplies etc.
Period of work January 2004 till June 2005
Name of firm Sunset Beach Resort (Saudi Arabia) 5*
Position Held Captain (Arcade F & B Outlets)
Second Position Held Personal Waiter to His Royal Highness Prince Fahad
Duties * Supervising 21 Staff members in the daily running of the 4 food and beverage outlets in the Arcade Building.
* Overseeing Cash-up procedures * Daily updating of software used on POS systems * Setting up, Organizing of promotion menu's
* Setting up private functions in chalets * Catering Functions for up to 100 people
* Completing End of Day Sales functions
* Designing and implementing of new menu's for outlets * Coordinating general food and beverage staff meetings.
Second Position Duties * General F&B service to His Highness Prince Fahad
Bin Abdullah al Saud on the Royal Yacht Mouj
* Duties on Yacht included serving, preparing, and layout of functions for up to 30 pax
* Preparation and keeping of general cabin layouts.
Period of work January 2003 till January 2004
Name of firm Hacklewood Hills Country House (5*)
Position held Restaurant Manager
Duties * Booking, setting up and supervising VIP functions for up to 100 people
* Setting up, implementing and keeping stock control
systems for extensive world wine cellars on property
* General F&B service
* Placing of daily stock orders as well as dealing with all suppliers
* Supervising 8 F&B staff members in their daily duties
* Staff Schedules
Period of work September 2002 - December 2002 (Temporary contract)
Name of firm Abha Palace Hotel 5* (Saudi Arabia)
Position Held Palm Court Manager, Outside's Catering Manager
Duties * Arranging setup for banquets, conferences and catering
For up to 600 people
* Seeing to the VIP guests comfort
* Quality control on all tables and settings as well as layout and presentations of the buffet
* General supervising of ten waitrons
* Implementing and maintaining stock control systems
* Daily stocktaking and requisitions
* Designing and implementing menu's and promotions
* Updating computerized POS systems of the Outlet
* Arranging table bookings VIP guests
Period of Work July 2002 - September 2002 (3 month contract)
Name of Firm La Leonessa (Italian Restaurant)
Position Held Restaurant Manager
Duties * General public relations
* Maitre'd duties
* Dealing with top corporate clientele
* Supervising 21 Service Staff members
* Setting up and maintaining the POS and stock control
systems
Period of Work March 2002 - June 2002 (left for overseas contract)
Name of Firm Dulcè Continental Café
Position Held Front of House Manager
Duties * Stock Control for both FOH and BOH
* Supervising 14 Service Staff members
* Maintaining of computerized stock control systems
* Placing daily stock orders and dealing with all suppliers
* General customer liaison
* Opening and Closing of Restaurant
* Weekly and Monthly Wages payout
* Daily banking of takings
Period of work March 2000 - March 2002
Name of Firm Kwikspar
Position Held Receiving Supervisor
Second Position Held Till Supervisor
Duties * Receiving and controlling par levels on all stocks
* Ensuring and maintaining stock rotation of all perishables
* Entering Stock received onto computer systems and maintaining price control levels
* Merchandising and rotation of shelved stock
Second position duties * Supervising 12 Cashiers
* Daily banking and issuing of cash
* Customer liaison and complaints
* General Security
Period of work October 1997 - March 2000
Name of Firm Desais Wholesalers
Position Held Receiving Supervisor/ Merchandiser (Part Time)
Period of work February 1996 - June 1997
Name of Firm Port Elizabeth Municipal Council
Position Held Library Assistant (Part Time)
Period of work October 1995 - February 1996
Name of Firm Delta Motor Corporation
Position Held Maintenance casual (Part Time)
Duties General maintenance work on all machinery during shutdown periods.
Period of Work December 1993 + December 1994
Educational Details