Manager
United Technologies
Total years of experience :17 years, 1 Months
Managerial and Soft Skills
Hands on experience managing technical and IT projects of Highly Complexity. Ability to manage wide range of technology and standards by utilizing strong IT infrastructure, communication and IT system skills and deployment experience background. Resourceful, problem solving, strong interpersonal and leadership skills and abilities.
Manager - United Technologies - Dubai
From March 2012 - Present
Job Specification:
Overall responsibility of Purchase, Pre-Sales, IT Support and Administration.
Does research on existing IT market trends and keep updated to the latest technology to provide the reliable and cost effective solutions to our clients.
Active participation in IT Projects, Consultancy, Data Center and IT Infrastructure Solutions.
Service Manager - Prostar Computers - Dubai
From January 2010 - February 2012
Job Specification:
Managing Day to Day operations of the company which includes Administration, Technical Discussions and Projects
Preparation of BOQ, AMC and Quotations for existing clients and new clients.
Providing Technical Solutions and Support to clients.
Providing Consultancy Services to clients.
Team Lead & Systems Engineer, Emirates Computer - Dubai
Since May 1997 to October 2009.
Job Specification:
Consulting customers to look up their current IT environment, gathering requirements by performing site surveys.
Preparing the best suitable solution (which includes both H/W & S/W configurations), based on the gathered information.
Conducting technical demos of the proposed solution.
Complete implementation of the solution.
Daily reported calls analysis & Maintain Service Level Agreement.
Resolving the escalated issues with vendors to ensure the smooth functioning of IT infrastructure.
Performing Preventive Maintenance & Monitoring operational status of servers at customer sites.
Problem Analysis & Develop Troubleshooting Procedures.
Co-ordination with Systems Administrators at customer places and prescribing guidelines to be followed
Working with other departments to implement complete solution when & where required.
Projects Handled
1. Multiforms - Jebelali
Implementation and Configuration of Windows - 2003 AD, Exchange - 2003, Backup.exe 11D and Symantec Antivirus.
2. Tabadul - Dubai
Implementation and Configuration of Windows 2003 AD, Exchange - 2003, Backup.exe 11D, Symantec Antivirus and Windows Clustering.
3. Index Securities - Dubai
Implementation and Configuration of Windows - 2003 AD, Exchange - 2003, Backup.exe 11D, Symantec Antivirus and Windows Clustering.
4. Macroglobal - Dubai
Implementation and Configuration of Windows 2003 AD, Exchange - 2007, Backup.exe 12D, Symantec Antivirus and Windows Clustering.
5. Directorate of Town Planning - Sharjah
Net backup Installation and Configuration, Installation and Configuration of Symantec Mail Security for SMTP Relay.
B.E (Electronics and Communications) MCSE 2003 Dell Certified Systems Expert Accredited Integration Specialist - HP Blade System