Dean Waters

As the senior facilities management, building services engineering and client relationship management consultant at Stirling Hawker, I bring a wealth of experience born of direct operational experience and active participation in the Technical Facilities Management profession at the highest level, for many years. As a result, I deliver a practical, realistic approach to advising our clients, not a theoretical one.

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www.stirling-hawker.com

Senior Implementation and mobilization project manager, transitioning to overall site manager with full P&L accountability for the Integrated Facilities Management Services contract at The Wave, Muscat - www.thewavemuscat.com

I mobilized and managed a team of 200 staff exclusively providing the full range of MEP, Landscaping, Cleaning, Pest Control, Security and community Liaison, help-desk, commercial and Management Services across this 2.5 million m2 complex.

The Wave, Muscat is the Sultanate’s premier lifestyle destination and is a unique public-private venture between the Government of the Sultanate of Oman and the UAE-based Majid Al Futtaim Properties.

Spread along a stunning 6km stretch of Muscat’s coastline, this world-class mixed-use community comprises luxury residential properties, 6000m2 retail mall and dining facilities and Oman’s only signature designed PGA Standard 18 hole links golf course, designed by Greg Norman. The Wave, Muscat is also home to the 400 berth Almouj Marina, Oman’s largest private yachting hub.

Working closely the managing director, I have designed and implemented strategic plans and procedures, greatly improving and standardising the facilities management practices across the portfolio.
I am also responsible for ensuring delivery of efficient resource and contractor management for the development properties alongside other duties ranging from operational effectiveness, financial management and regulatory compliance for the licensed premises, to the day to day running of the company when the managing director is not available.

Managed the shift team and site engineers providing both preventative and reactive maintenance and operational services.
Acted as single point of contact in normal business hours for all engineering related building issues.
Custodian of all building services at all times and was the main on site control function for the issuance of RAMS, Permit to Work and access to the site.

Systems included;

• 2N diesel rotary UPS (DRUPS)
• N+3 DX CRAC Cooling & contained cold aisles
• HV Transformers and switching systems, 11kV
• Serving 900+ commodities broker workstations across 7 floors
• Fully automated lighting and plant BMS

Achievements

• Performed initial contract mobilisation, generated the Standard & Emergency Operating procedures and produced detailed PPM schedules and daily technical work sheets.
• Initialized and maintained an excellent and lasting positive client relationship with key client figures and culture of trust, communication and excellent service delivery

LEAD ENGINEER 88 LEADENHALL STREET HONEYWELL CONTROL SYSTEMS
• Day supervisor 5 man team
• Responsible for all HVAC and BMS systems throughout campus of 3 buildings
• Established excellent client relations on a failing site, resulting in 2 year contract extension and reduced external consultant visits to monthly to Annually.