Business Development Executive
Prime Realty Ventures
Total years of experience :15 years, 4 Months
Screening phone calls, Faxes and all in and out letters for the department
Handling clients call related to After-Sales Service calls and registering their order.
Maintaining Supplier’s accounts statements
Typing correspondences, memos with strict confidentiality
Data-entry of all the Accounts Transactions using Tally 5.4
Preparing and distributing Clients Purchase and Sales invoices
Preparing the Payroll for the employee of the organization
Preparing Bank statements.
Audits for International Airline Tickets: South African Airways (various stations eg. Great Britain, Ireland, South Africa, Malawi, Zambia, Kenya, Philippines, Mauritius, Australia. Scandinavia countries-Norway, Sweden & Denmark).
Processing of cancellations and refunds
Endorsements
Handling the complaint register and coordinating with concerned departments
Email communication to all incoming inquiries.
Handling claim inquiries
Preparing reports
Processing of quotations for new policies (Corporate and Individual)
Preparing reports based on the orders received
Coordination between clients and LIC department for all incomplete orders received
Following up with Individual customers
Phone enquiries, filing in data entry etc…..
Handled petty cash records manually, purchase invoices in Tally & payments recovery.
Maintained the Daybook in MS Excel & dealt with charter payments.
Payment of staff salaries.
Typing of correspondence, application forms, agreements etc. in MS Word.
Maintaining Supplier’s accounts statements
Typing correspondences, memos with strict confidentiality
Data-entry of all the Accounts Transactions using Tally 5.4
Preparing and distributing Clients Purchase and Sales invoices
Preparing the Payroll for the employee of the organization
Preparing Bank statements.
Finalizing travel plans and related issues
Coordination with accounts department with regards to travel expenses, Billing Invoices, etc
Handling of customer service and inquiry calls
Mail correspondence and inter departmental communication
Coaching and on floor assistance
Conducting daily team briefings
Compiling and analyzing student’s performance data
Providing assistance with helpdesk calls
Resolving salary payroll and HR issues
Supervising the setup
Reporting to Operations Manager after monitoring and reviewing team coaches performance
Devising an action plan for Improvement on monthly basis
Arranging calls with respective teams
Supervising "Helpdesk"
Conducting workshops on computer related topics
Managing and supervising refunds department
Attending calls and providing efficient and prompt customer service to clients
Working on MS-Office
Data Entry of all Legal documents as per the Advocate’s requirements
Serving as a junior Team leader whilst handling simple issues
Coordination with various corporate clients and handling of special request cases, disputes, etc
