CUSTOMER SERVICE REPRESENTATIVE
VFS GLOBAL
Total years of experience :8 years, 4 Months
Over here my duty was to take the application, revise them and send it to the embassy for stamping the visas.To call the applicants and informed them about the status of their passport.
Sell services of Etisalat such as Evision, e-life etc to customers and maintain their data.
Responding to incoming email and phone enquiries.
Challenging any objections with a view to to getting the customer to buy.
Sell various types of insurance to individuals and business.
Develop and maintain new accounts and ensures requirements are fulfilled.
Developed and maintained contacts with the existing clients.
- Teaching children of LKG1 as a class teacher
- Checking books
- Assist children with colouring & writing
- Teaching childen of grades in LKG and KG1.
- Checking books
- Helping children with their daily assingments
- Filing & correspondance
- Organizing meetings for the Manager
- Maintaining, filing & sorting department incoming and outgoing mails
- Handling the department with incoming & outgoing calls
- Preparing letters, quotations and invoices.
- Handling all incoming back to back calls
- Providing information to the customer
- Deliver good customer service