HR Coordinator
ALHOSN University
مجموع سنوات الخبرة :10 years, 4 أشهر
September
•Full responsibility for tracking all annual/sick and parent leave from all employees under the ALHOSN umbrella
•Enter all leaves in to TIMETRACK
•Follow up with all employees for all missing leaves and gather paperwork
•Run the monthly attendance sheet for ALHOSN/oxford/ADH by the 1st of the month, to be given to the HR Manager for sign off. It is then shared with Finance.
•Prepare new contracts for new joiners. Prepare renewals of contracts for Faculty/Instructors/Teaching Assistants. Prepare summer contracts for Faculty members
•Audit and maintain hard HR file
•Track and prepare a status report of work completed during the week and email to the HR Manger before 3pm, Thursday.
•Full responsibility for Insurance cards & claims
•Accept new HR systems and process and place 100% commitment in focusing on HR Dept. goals & objectives.
•AD-HOC tasks for Mahmoud, only directed by HR Manager
Marketing and Customer Service representative: ALHOSN University 2014 - May 2015
•Deals directly with Students, Parents, Faculty and Staff either by telephone, electronically or face to face
•Responds promptly to all inquiries
•Handles and where applicable resolves all complaints
•Obtains and evaluates all relevant information to handle inquiries
•Performs Student verifications
•Assists in processing student registration forms, applications and requests
•Organizes workflow to meet Student and University timeframes
•Directs requests and unresolved issues to the designated resource
•Keep records of Students interactions and transactions
•Records details of inquiries, comments and complaints
International Finance Corporation (Part of
with people from diverse cultures in a capable and considerate way
•Identifying and analyzing the company strengths and weaknesses, and responding to opportunities and threats in the marketing environment
•Distributing all Airlines Fares & Memo’s to all travel agents
•Updating all Travel Agents & Airlines profiles
•Preparing all correspondence letters
•Following-up all new market offers
•Providing support in the design, print of the company Banners & Logos
•Complaints handling
for seminars, meetings.
•Prepared all correspondence letters, e mails
•Working on all secretarial duties related to the admin section
•Jocaba (Jordan Canadian business Association) Secretary
•Promoted to Data Supervisor within a year
courses: Certificate – Higher Communication skills American language Center