Technical Officer
Handicap International
Total years of experience :17 years, 7 Months
1: Capacity building of local rehabilitation service provider and health staff to improve service delivery mechanisms.
Aim: Ensure capacity building plan are established and run on a timely manner.
Benchmarks: Capacity assessment implemented and report produced, capacity building plan produced for each service, information and training packages for health staff produced and rolled out in due time, implementation monitored, ability to identify and develop capacity building framework with national technical resources.
Activities:
•Identify technical resources required for the implementation of the plan and support their mobilization and contractualization in close coordination with the PM,
•Develop training plan, training materials and deliver training in the areas of expertise and organize all capacity building sessions planned under the project,
•Provide guidance to partners teams in the identification of PwDs/PwIs needs for assistive devices and home adaptations.
•Assess the level of understanding of rehabilitation among health staff and CBR team, develop and enforce information and training package to support referrals,
•Set up coaching and mentoring mechanism and accompany its enforcement
•Organise regular complex cases meetings and evidence based practices meetings with the service providers
•Follow-up and monitor the activities /services provided by the service providers in line with the identified services criteria.
Responsibility 2: Support the transition of service delivery between emergency and development response.
Aim: Ensure that the technical framework for organizing transition of cases between DAH teams and local service providers is in place, functional and regularly adjusted based on lessons learnt and that the service providers works in compliance with the validated framework.
Benchmarks: technical framework defined, all involved stakeholders trained on agreed technical framework, all tools necessary to enforce referrals and patient management in place and use monitored.
Activities:
•Coordinate with DAH team to transfer comprehensive rehabilitation approaches used by HI to local services providers to gradually increase their ability to deal with complex cases.
•Coordinate with DAH team to define referral mechanism and review its implementation, including management of the cases flow from DAH to local services based on predefined criteria.
•Develop and adjust existing technical documents used across the patient flow,
•Train service providers on quality criteria and impact assessment tool, monitor data collection and management and support data analysis,
•Support the development of tools and methodologies and the definition of manuals for their use by the service providers,
•Contribute to the definition and monitor of effective referral process between health center, CBR teams and rehabilitation service providers,
Responsibility 3: Monitoring, lessons learning and reporting.
Aim: Contribute to project monitoring, lessons learning and reporting.
Benchmarks: contribution to planning and reporting delivered in due time, number of case studies/success stories produced, active contribution during lessons learning and PQR, information delivery in due time and quality of the analysis
Activities:
•Contribute to the identification of good practices under the project
•Follow up the number and characteristics of the project beneficiaries,
1. Clinical leadership:
- Participate in hiring processes of new PTs
- Assist in training, mentoring and orienting new staff
- Co-develop and organize orientation schedule and materials
- Co-facilitate physiotherapy groups with new staff
- Regularly attend Senior and Interdisciplinary Team Coordinator meetings
- Facilitate interdisciplinary team case discussions and collaboration
- Serve on at least one committee, working groups, and or task force. Ensure that the reporting and documentation of these processes is completed and minutes of meetings are filed and disseminated to the clinical team
- Assist Trainers in monitoring quality and consistency of physiotherapy services (this could include reviewing assessments and outcome measures to assure accurate documentation, ensuring appropriate confidentiality/consent processes are in place, etc)
- Assist in the development, coordination and implementation of ongoing staff support activities for all CVT staff
- Contribute to ensuring a positive team dynamic through role-modeling, conflict resolution and leading solution focused discussions
- Co-develop and lead trauma rehabilitation workshops
- Assist in group formation and allocation
- Manage clinical equipment and supplies inventory
- Assist with clinical program development
2) Supervision:
- Provide co-supervision of screenings
- Provide co-supervision of assessments
- Provide co-supervision for individual and group physiotherapy
- Identify clients appropriate for case studies
3) Training:
- Assist Trainers in internal trainings. This could include developing materials, facilitating small groups, or presenting on certain topics
- Taking the lead in designing, planning, logistics, implementing and follow-up of external training and/or staff support programs for local decision makers, community members, Community-Based Organizations (CBOs), local and international Non-governmental Organizations (NGOs), and government/ministry staff.
- Contribute to completing the documentation and reporting of internal and/or external training.
- Provide co-supervision of external trainings
• Provide appropriate physiotherapy assessment to clients throughout their episode of care at CVT in order to continuously evaluate their progress and their changing needs for intervention and establish treatment goals and plan.
• Determine appropriate treatment techniques for war trauma and torture survivors based on solid clinical reasoning. Interventions could include education, exercise therapy and manual therapy in the context of group work or within individual sessions.
• Educate and advise clients and their care takers about prevention and/or self-management of their condition.
• Take responsibility for maintaining professional development by keeping up to date with evidence based practice for managing CVT clients.
• Assist in the daily clinical operations to ensure clients are given appointments in a timely manner, group work activities and room designation is scheduled and coordinated fairly, equipment is shared and organized appropriately and follow other CVT client procedures.
• Maintain up- to- date clinical records and statistical data and ensure that all required documentation is completed and stored in a timely and professional manner.
• Ensure that all work with clients observes CVT’s confidentiality policies and that ethical practices are observed at all times and are in accordance with the WCPT standards.
• Provide interpretation between clients and other CVT staff members and assist with translating written material when needed.
• Ensure the cleanliness of treatment spaces and equipment used with clients as well as maintain a clean, professional appearance.
• Is proactive and participatory in developing the Physiotherapy service and in helping support/orientate colleagues.
• Attend all regularly scheduled trainings and meetings necessary for professional development and team coordination and upon request.
• When necessary to accommodate programmatic needs, work after hours or on weekend days when requested.
I am a caring and respectful person by nature. I thrive within challenging environments and continue to push my strengths and abilities in anything I set my mind to. I have a true passion for working with those in humanitarian crisis. Within the Humanitarian field I have been fortunate enough to work in a variety of organizations with different vulnerable groups. My array of experience and home country knowledge allow sensitivity, understanding and true connection between myself and patients. This understanding of identity and culture is invaluable within this field if one is to truly develop and assist progress within victims.
Within the organization Souriyat across Borders, I was the head physiotherapist for the Women’s and Children’s section. I worked closely and daily with each and every patient, developing personalize programs and monitoring their progress. I was also a Spokeswoman for the organization, attending international and relevant conferences and meetings, representing the organisation. I also worked closely with the local medical community focused on the rehabilitation of Syrians within Jordan. Finally, I was also a translator between the international medical missions, which visited the center often, and staff and patients at the center, whilst also frequently visiting and evaluating injured Syrians within Zaatari and local areas of Jordan.
• treating different types of war victims cases, like amputations, spinal cord injuries, fractures and any other war injuried cases and goes to zaatari camps and other hospitals to collect syrian patients and treat their condition .
• Archiving etc. Photos, Client information.
• Communications and media with Donors and other organizations.
• Internal management of volunteers.
• Treating Patients, Outpatients, Fractures, Neurological cases, Orthopedics cases, Pediatric cases.
• Interpret referrals when available for both in and out patients.
• Treat patients to relieve and develop or restore function to achieve and maintain maximum performance in a safe and timely manner.
• Observe record report to the department head about patient reaction, tolerance to the treatment, degree of improvement, complications if any, and any changes in the patient condition, by means of complete and timely documentations and directed by the department head.
• Teach patients to use assistive and adaptive devices such as prosthesis, orthotics and wheelchair.
• Educate patients and their family about physical therapy treatments by giving patient education materials and teach patients exercises and preventive measures as a home program.
• travels around the different governorates and districts and small towns, villages and camps to meet the syrian refugees .
• monitoring refugee conditions and see if any of them is protection case or need any help from UNHCR or any other organisation and making contact between them .
• Treating Patients, Outpatients, Fractures, Neurological cases, Orthopedics cases, Pediatric cases.
• Interpret referrals when available for both in and out patients.
• Treat patients to relieve and develop or restore function to achieve and maintain maximum performance in a safe and timely manner.
• Observe record report to the department head about patient reaction, tolerance to the treatment, degree of improvement, complications if any, and any changes in the patient condition, by means of complete and timely documentations and directed by the department head.
• Teach patients to use assistive and adaptive devices such as prosthesis, orthotics and wheelchair.
• Educate patients and their family about physical therapy treatments by giving patient education materials and teach patients exercises and preventive measures as a home program.
treating syrian refugees patients who lives in mafraq and other villages around .
