Deen Mohamed

CUSTOMER SERVICE &CASHIER at sharaf Exchange

• United Arab Emirates - Dubai
• February 2012 to March 2016

 Processing local and international wire transfers.
 Facilities money transfer to various countries through Western Union, Xpress money,
IME, Transfast, LEADER, Instantcash and other money products.
 Document controlling .
 Preparing Receipt voucher and Payment voucher .
 Preparing Stock in hand report end of the month handover to management .
 Handle balancing of daily transaction.
 Attending labor camps for remittance work.
 Handling foreign currency exchange with customers.
 Balancing the cash at end of the day and hand over the cash to branch in charge.
 Handling Inquiry from customers.
 Follow up on any non-receipt of funds and investigating discrepancies
 Handle customer’s complaints and follow-up with concern departments.
 Facilitate customers in opening NRI Account and PAN Card acquiring.
 Salary distribution on-behalf of Small and Medium Enterprises employees.
 Develop business relationship with clients and increase customer base transaction.
 Checking filling voucher .
 Supervising delivery note of Purchasing order.
 Collecting cheque from customer and End of the day deposit to bank.
 Cheque copy forward to concerd department
 Distributing WPS salaries to the various labor camps and marketing Sharaf products.