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Deepthi Ayyappakumar, TEAM LEAD - ADMINISTRATIVE & OPERATIONS SUPPORT

Deepthi Ayyappakumar

TEAM LEAD - ADMINISTRATIVE & OPERATIONS SUPPORT·Accenture Credit Service

United Arab Emirates

Master's degree, Human Resources

Work experience

Total years of experience: 11 years, 4 months

TEAM LEAD - ADMINISTRATIVE & OPERATIONS SUPPORT

March 2010 - June 2021

Accenture Credit Service

Chennai, India

March 2010 - June 2021

+ Provided day-to-day administrative Support to management and cross-functional teams, ensuring
smooth office operations in a fast-paced environment.
+ Handled incoming calls, emails, and official correspondence professionally, maintaining clear
communication with clients, vendors, and internal stakeholders.
+ Maintained and organized physical and electronic files, records, and documentation with high accuracy
and confidentiality.
+ Prepared reports, letters, presentations, and internal documents using MS Word, Excel, and Outlook.
+ Coordinated meetings, appointments, calendars, and schedules for managers and team members.
+ Assisted with basic HR and accounting administrative tasks, including employee records, data entry, and
internal reporting.
+ Monitored office supplies and stationery levels and ensured timely replenishment to support daly
operations.
+ Liaised with clients and internal departments to support administrative and operational requirements.
+ Demonstrated strong organizational, time-management, and multitasking skills while meeting deadlines
independently and as part of a team.
+ Maintained professionalism, accuracy, and compliance with company procedures.

Company industry:
Banking
Job role:
Banking

Education

University of Madras

January 2011

January 2011

Master's degree, Human Resources

India

GPA (percentage): 70%

GPA (percentage): 70%

During my HR studies, I completed projects on recruitment processes, employee performance evaluation, and HR policies. I also prepared reports, case studies, and presentations related to HR management and organizational behavior.

SIET College of Women

January 2009

January 2009

Bachelor's degree, Applied Mathematics

India

GPA (percentage): 80%

GPA (percentage): 80%

During my BSc Mathematics, I completed several academic projects and assignments related to statistical analysis and mathematical problem solving. I also participated in seminars, group discussions, and presentations which helped me develop strong analytical, numerical, and problem-solving skills.

Skills

Work Planning
Expert
Work Planning
Expert
Resource Allocation
Expert
Resource Allocation
Expert
MS Office tools
Expert
MS Office tools
Expert
MIS Reporting
Expert
MIS Reporting
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
EMPLOYEE MONITORING
Intermediate
EMPLOYEE MONITORING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
EMPLOYEE ONBOARDING
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
PAYROLL ADMINISTRATION
Intermediate
Documentation Verification
Expert
Documentation Verification
Expert
Data Entry
Expert
Data Entry
Expert
Records Management
Expert
Records Management
Expert
New Hire Orientation
Expert
New Hire Orientation
Expert
Payroll Processing
Expert
Payroll Processing
Expert
Attendance Management
Expert
Attendance Management
Expert
Schedule Meeting
Expert
Schedule Meeting
Expert
Vlookup
Expert
Vlookup
Expert
KYC
Expert
KYC
Expert
Pivot Tables
Expert
Pivot Tables
Expert
Data Validation
Expert
Data Validation
Expert
MIS Reporting
Expert
MIS Reporting
Expert
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
ELECTRONIC DATA INTERCHANGE
Intermediate
EMAIL MANAGEMENT
Intermediate
EMAIL MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate

Languages

English

Expert

Tamil

Expert

Malayalam

Expert

Training and Certifications

Training
Trainer the trainer
Accenture
Apr 2015

Hobbies and interests

Arts and crafts

I have so much interest in Art and crafts. I have done so many home decor with waste materials.