IT Manager
Rama Medical Group
Total years of experience :7 years, 1 Months
• IT Manager for Advansys Group. August 2015 to July 2017
- Responsible for providing Technical assistance and support related to computer systems.
- Handling software, hardware and network issues with Local Area Networks (LAN), Wide Area Networks
(WAN).
- Handling inquiries either in person or over the phone.
- Follow up with customers to ensure issue has been resolved.
- Run diagnostic programs to resolve problems.
• IT supervisor (Senior Level) for Invensys Operations Management (Schneider Electric now) Aug
May 2015.
• IT administrator for Advansys Telecom Group April
2006 - March 2007
• IT administrator for Egypt Chinese Drilling Multinational Group August 2005 - April
200
• IT administrator for Invensys Operations Management February 2003
- August
BSc. Of Computer science & Management Technology. (1999-2004) Modern Academy for Engineering and Technology in Maadi. -Final evaluation: - Good. -Project grade: - Excellent.