Dema Ahmad

Successfully managed multiple end-to-end recruitment processes as a freelance
recruiter for clients across the Middle East, delivering qualified talent across
various industries.
 Designed and delivered training programs focused on job search strategies and
essential soft skills to support professional development.
 Provided comprehensive career services, including professional CV/resume
writing and job search consultation, to enhance candidates’ employability and
career growth.

 Managed end-to-end recruitment by overseeing the full hiring cycle from job
posting to onboarding, ensuring a smooth and timely process.
 Sourced and attracted candidates using job boards, social media, networking,
and other techniques to identify and engage qualified talent.
 Screened and coordinated interviews by reviewing applications, conducting
initial screenings, and scheduling interviews in collaboration with hiring
managers.
 Maintained the candidate database by keeping the applicant tracking system
(ATS) updated and building a pipeline of talent for current and future needs.
 Enhanced the employer brand by representing the company at job fairs and
networking events, and contributing to branding initiatives.

 Established the HR department and managed all related activities and operations.
 Oversaw recruitment, staffing, and onboarding processes.
 Managed payroll, benefits administration, and attendance tracking.
 Proficient in HRIS (Rplus System) - setup, configuration, and daily operations.
 Handled all administrative functions and maintained positive employee relations.

 Built and maintained strong, long-term relationships with clients by understanding their
needs and delivering tailored solutions.
 Identified business opportunities and effectively upsold or cross-sold products and services
to achieve sales targets.
 Acted as the primary point of contact for clients, resolved issues promptly, and ensured
high levels of customer satisfaction.

Sanaya Holding Co, is a well known Regional recruitment, specialized with Recruitment and Training solutions, attracts many of the best companies in the world especially in the MENA region.

Main Responsibilities:

- Make phone Calls to middle eastren business institutions and target the HR department to explain our Recruitment solutions.

- Research for any potential clients through many platforms form Search engines, Social Media, international and local Newspapers and any other resources

- document any potential clients in CRM to be called later.

- Design and apply Sales plans and strategies within seasons and quarters upon market needs.

- Establish a trust worthy relationship with any potential client that leads to a good constant business.

-Follow up with interested clients and always maintain good relations.




Achievements and highlights:

1- ISO 9001 Admin (working it step by step)
- Supervise and follow up on all the documents and forms requested for the ISO 9001.

-Create and analyze questionnaires all needed for the ISO certificate.

- Job analyzing for all companies positions.

- Write job descriptions.

-Deal with ISO consultants and follow their instruction form collecting information and editing records and reports writing.

- schedule internal auditing and set meeting to discuss the internal/ external auditing plans and results.

- Deal with external Auditing agencies.




2- Social Media Agent.

 Working on all Sanaya Human Capital Social Media accounts, creative text writing and posting, follow up and reply to all feedbacks.