Dema El-Zaharna, Account Receivable

Dema El-Zaharna

Account Receivable

Qatar Airways

البلد
قطر
التعليم
بكالوريوس, Accounting and finance
الخبرات
7 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 2 أشهر

Account Receivable في Qatar Airways
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ مارس 2019

Sending monthly statement of account to all customers.
Review statement of account and clear old due invoices with customer.
Follow up with customers for payments/queries by phones, E-mails & official
letters.
Attend meetings with customers and prepare meeting points.
Check daily bank statement for bank transfers from customers then book in
Oracle system in Receipts.
Set-off the reversed invoices or credit notes & set-off the invoices/credit notes
with payments received by customer as per details.
Issue credit notes for customers by using E-Travel System.
Reconcile customer accounts to clear discrepancies or queries.

Customer Service Agent في Qatar Airways
  • قطر - الدوحة
  • أبريل 2017 إلى مارس 2019

Issuance / re-issuance of tickets.
Processing any refund.
Rules of carriage.
Assisted clients in understanding their available options and helped them select
the right service plans for their needs.

الخلفية التعليمية

بكالوريوس, Accounting and finance
  • في Qatar University
  • يونيو 2015

Specialties & Skills

Accounting
Auditing
Accounts Payable
Microsoft Excel
Adobe Photoshop
powerpoint
adobe photoshop
Ability to work in a fully computerized environment.
Pleasing Personality.
Ability to adapt to different situations.

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

Professional Financial Accountant (الشهادة)
تاريخ الدورة:
October 2020
Wings of Peace Cultural Program (تدريب)
معهد التدريب:
University of Ottawa, Canada
تاريخ الدورة:
July 2011
Effective Communications skills and Reports Writing (تدريب)
معهد التدريب:
Qatar University
تاريخ الدورة:
November 2014
Oracle training (ERP system) (تدريب)
معهد التدريب:
Qatar University
ERADA Module 1 (تدريب)
معهد التدريب:
Center for Entrepreneurship/ Bedaya Center
تاريخ الدورة:
October 2014
SAP (تدريب)
معهد التدريب:
Qatar University
تاريخ الدورة:
January 2015

الهوايات

  • traveling
  • writing