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Dennis Non, it support

Dennis Non

it support·ADNOC Fertilizers

United Arab Emirates

High school or equivalent, Commerce

Work experience

Total years of experience: 15 years, 5 months

it support

November 2024 - December 2024

ADNOC Fertilizers

Abu Dhabi, United Arab Emirates

November 2024 - December 2024

Temporary Role

Provide technical support to end user.

Company industry:
Manufacturing
Job role:
Information Technology

IT Field Support Engineer

October 2022 - January 2023

Hamad International Airport

Doha, Qatar

October 2022 - January 2023

o Provides Support to end user Airside offices
o Application Support like Trax, Altea, Outlook, and
other Airport Application.
o Provides Support to end user Landside Offices
o Format and Installation of Operating System.
o Installation of Computer Hardware and Software.

Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer

July 2008 - May 2022

Haji Hassan Group (Bahrain Asphalt Establishment)

Manama, Bahrain

July 2008 - May 2022

Admin Assistant / Procurement Officer Assistant

Provides Technical Support to End Users

Troubleshooting & Repairing Server, Workstation,
Desktop and Notebook

Format and Installation of Operating System

Installation of Patch Panel, Switches, & Network Cabling

Installation of Computer Hardware and Configuring

Configuring ADSL Modem Router, Broadband Routers

Configuring Wireless Network Access Point, & Clients

Creating Active Directory, DHCP & DNS

Administering Windows Active Directory

Administering Network Restriction

Procuring of Computer Peripherals and Accessories

Company industry:
Construction & Building
Job role:
Information Technology

IT Support Engineer

April 2007 - March 2008

HITECH W.L.L. (Kingdom of Bahrain)

Manama, Bahrain

April 2007 - March 2008

On-call Field Service Engineer

Provides Technical Support to End Users/ Clients

Creating Active Directory, DHCP & DNS

Administering Active Directory Windows 2003 Server

Configuring of ADSL Modem, Linksys Router, Wired & Wireless.

Formatting and Installing of Operating Systems

Formatting and Installing Operating System and Applications, Configuring of MS Outlook

Troubleshooting and Repairing Server, Desktop, and Notebook

Installing Servers, Switch, and Router in Rack Cabinet

Company industry:
IT Services
Job role:
Information Technology

Education

National Institute for Technical Vocational

December 2022

December 2022

High school or equivalent, Commerce

Philippines

courses: Certificate Course Windows NT Server 4.0 Administration (

Notre Dame of Marbel University

July 2007

July 2007

Bachelor's degree, Commerce

Philippines

courses: Computer/ IT Courses and Certificates Hamad International Airport (Qatar) Airside Safety Awareness Training General Security Awareness Training Technical Education and Skills Development Authority (TESDA) National Certificate II (NCII) (

Informatics Computer Institute

December 2001

December 2001

High school or equivalent, Commerce

Philippines

courses: Certificate Course Windows NT Server 4.0 Administration (

Skills

CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
NETWORKING
Expert
NETWORKING
Expert
OPERATING SYSTEMS
Expert
OPERATING SYSTEMS
Expert
REPAIR
Expert
REPAIR
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ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
ADSL
Expert
ADSL
Expert
CABLING
Expert
CABLING
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DHCP
Expert
DHCP
Expert
DNS
Expert
DNS
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert

Languages

English
Expert