Deo Fulgueras

• Generate reports for the People & Culture operation Management.
• Assisting HR functions by maintaining employee records, preparing documentation, while supporting recruitment, employee on boarding, and off boarding to ensure smooth operations and compliance with company policies.
• Manage service requests from various departments, ensuring swift and effective resolution.
• Adhere strictly to established procedures, manuals, and checklists to maintain a high level of accuracy and consistency in all tasks performed.
• Execute a diverse range of administrative activities to facilitate the smooth operation of the office.
• Experienced Corporate Travel Coordinator with a proven track record in managing end-to-end travel arrangements, including flight bookings, hotel accommodations, and ground transportation. Skilled in negotiating with vendors to secure cost-effective solutions while ensuring compliance with corporate travel policies. Committed to delivering seamless travel experiences and providing high-level support to enhance operational efficiency and traveler satisfaction.
• Provide end-to-end IT support services, including user assistance, system troubleshooting, hardware diagnostics and setup, IDF and LAN connectivity resolution, and PC installations. Ensure timely and effective resolution of technical issues while upholding a high standard of professionalism and technical proficiency. Continuously stay informed on emerging technologies and industry best practices to deliver efficient, up-to-date support solutions.

• Provided comprehensive secretarial support, managing
correspondence, preparing, formatting, and proofreading documents,
maintaining organized filing systems, and ensuring professional
communication across departments.
◦ Assisted the accounts team by generating daily invoices based on
LPOs, monitoring payments, reconciling records, and coordinating
with store staff to ensure timely and accurate dispatch.
◦ Supported procurement operations, including preparing purchase
orders, liaising with vendors, tracking deliveries, negotiating prices,
and ensuring adherence to company policies and procurement
procedures.
◦ Delivered internal IT support, maintaining hardware performance,
network connectivity, performing software updates, and
troubleshooting technical issues to minimize downtime for office staff.
◦ Optimized office workflows and reporting, analyzing existing
processes, implementing efficiency improvements, and developing
reporting systems to enhance productivity and operational
transparency.
◦ Performed general office duties and errands with attention to detail,
supporting daily operations, assisting colleagues, and maintaining an
organized and efficient work environment.

• Perform all banking transactions and maintain basic bookkeeping records with accuracy and attention to detail.
• File, sort, copy, and compile records on various activities to ensure efficient record-keeping and easy retrieval of information.
• Issue and distribute controlled copies of information to authorized personnel, ensuring confidentiality and security of sensitive data.
• Prepare outgoing mail, including prepping larger packages for sending, and sort and deliver incoming mail to appropriate persons in a timely manner.
• Collaborate with management to complete necessary projects and work independently on delegated tasks to ensure timely completion of projects.
• Assist in organizing and maintaining office common areas to ensure a clean and professional work environment.

• Train new waiter and floor staff on guest service expectations, food
handling, safety procedures and restaurant protocols.
• Answer customer inquiries and resolves issues promptly.
• Ensures high customer service satisfaction and professional
restaurant services.
• Creates hospitable experience and displays exceptional work ethic.

• Prepares source data for computer entry by compiling and sorting
information, establishing entry priorities.
• Responding to information request from authorized members.
• Processes customer and account source documents by reviewing
data for deficiencies, resolving discrepancies by using standard
procedures or returning incomplete documents to the team leader for
resolution.