Deryn Grace Samoya

Dispatch and Logistic Coordinator at GYPSEMNA COMPANY LLC

• United Arab Emirates - Abu Dhabi
• November 2012 to October 2016

 Support Logistic, Dispatch and Sales Department in improving operations and resolving issues to deliver top-notch customer service.
 Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
 Achieved monthly goal and quota set by the company.
 Analyses departmental documents for appropriate distribution and filing.
 Worked directly with Logistic Manager, Dispatch Supervisor, Sales Department and Clients to achieve outstanding result in any shipment.
 Accomplished all shipping documents, clearances, certificate and approval to all concerned ahead of time to avoid error in every shipment.
 Responsible for all the shipment until it’ll arrive on the point or port of destination.
 Supported all department involved with daily operational functions.
Dispached 200 containers or more per month

Area / Office Coordinator at GUARANTEED MARKETING SERVICES, INC.

• Philippines
• December 2005 to August 2012

 Managed team of more than 75 employees, overseeing the hiring, training and professional growth of employees.
 Implemented new team on boarding time program, reducing training for lesser hours.
 Worked directly with Area Manager, Project Managers and Area Supervisor to achieve outstanding result for the area and sometimes act as Area Supervisor.
 Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
 Created itineraries, booked travel and managed expenses, trainings and seminars.
 Supported Managers, Project Managers, Clients and Supervisors as well as Project Coordinators with daily operational function; improving and resolving to deliver top-notch customer service.

• April 2004 to May 2004