مفلح عبيدات, Sales Manager

مفلح عبيدات

Sales Manager

AlShaya Enterprises

البلد
قطر - الدوحة
التعليم
بكالوريوس, Arts, interior design
الخبرات
17 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :17 years, 7 أشهر

Sales Manager في AlShaya Enterprises
  • المملكة العربية السعودية - الخبر
  • أشغل هذه الوظيفة منذ ديسمبر 2014

Home Solutions:
* Floors & Wall: Tiles, Marble, Wood.
* Bathroom: Bathtubs, Shower enclosures, Taps, Mixers, Accessories.
* Kitchens: Kitchens & Appliances.

1. Achieve the maximum quality of service and exceed Customer expectations.
2. Greeting customers and respond to all their inquiries and requests.
3. Create Customer records in the system and assure the accuracy of data entered according to the company standards and regulations.
4. Prepare Customer quotations after checking availability date of items, and communicate any changes and/or alternatives to the customer.
5. Contact customers to confirm quotations; if quotation date is reaching expiry, and ensure that the system is regularly updated.
6. Calculate monthly & Quarterly sales forecasts and evaluate customer trends.
7. Checking quantities of goods on display and in stock;
8. Liaising with the warehouse to check on the progress of existing orders;
9. Provide advice on forthcoming product developments and discussing special promotions;
10. Maintain and develop a computerized customer and prospect database.
11. Supplying and demands from suppliers.
12. Using SAP program.
13. Assist clients in a professional, courteous manner with product selection and provide design suggestions.
14. Merchandise showroom ensuring displays are up to date and that daily checks are conducted to ensure all items meet display standards.

15. Ensure customer quotations are reviewed and followed up to generate sales and ensure a high standard of customer service

16. Follow up on sales leads, including self-builds and development opportunities to achieve sales

17. Establish and cultivate strong client relationships to ensure referral business

18. Ensure customers are approached promptly and in the appropriate manner

19. Ensure any customer complaints are dealt with a timely and efficient manner

20. Ensure telephone calls are answered and queries answered as promptly as possible

21. Generate ideas for sales promotions to ensure targets and objectives are achieved within the department

22. Attend any required product training to ensure you are kept up to date with current and future product offering

23. Follow up on leads, generate new business.

24. Managing the performance and development of the sales team to ensure the needs of the business are met and encourage them to achieve their goals.

25. Keep all staff informed of changes and developments and communicate accordingly on a regular basis.

26. Manage the activities of the team members including appraisals, performance management, and training needs analysis

27. Provide on-the-job training to new employees and arrange all other training

28. Maintain a high level of professionalism in all work-related areas.

29. Holds a regular meeting with sales staff.

Sales & Marketing Manager في ALOTHMAN HOLDING
  • المملكة العربية السعودية - الخبر
  • يونيو 2015 إلى نوفمبر 2016

•Greeting and presents products to all walk-in customers and/or scheduled visitors.

•Assist clients in a professional, courteous manner with product selection and provide design suggestions.

•Merchandise showroom ensuring displays are up to date and that daily checks are conducted to ensure all items meet display standards.

•Ensure customer quotations are reviewed and followed up to generate sales and ensure a high standard of customer service

•Follow up on sales leads, including self-builds and development opportunities to achieve sales

•Establish and cultivate strong client relationships to ensure referral business

•Ensure customers are approached promptly and in the appropriate manner

•Ensure any customer complaints are dealt with a timely and efficient manner

•Ensure telephone calls are answered and queries answered as promptly as possible

•Generate ideas for sales promotions to ensure targets and objectives are achieved within the department

•Attend any required product training to ensure you are kept up to date with current and future product offering

•Follow up on leads, generate new business.

•Managing the performance and development of the sales team to ensure the needs of the business are met and encourage them to achieve their goals.

•Keep all staff informed of changes and developments and communicate accordingly on a regular basis.

•Manage the activities of the team members including appraisals, performance management, and training needs analysis

•Provide on-the-job training to new employees and arrange all other training

•Maintain a high level of professionalism in all work-related areas.

•Holds a regular meeting with sales staff

Sales Manager - Area Manager في Khalaifat Group (ligne roset, Minnoti, Nolte, Poggen Pohl)
  • المملكة العربية السعودية - الخبر
  • يونيو 2012 إلى يناير 2014

1. In charge of displays, decorating and alternating furniture displays.
2. Reporting to Management with various sales report/sales movement.
3. Visiting customers and projects site.
4. Management of the showroom staff with set targets.
5. Inventory and stocktaking whenever required.
6. Reporting to the Regional Director of Middle East.

Sales Manager في Kuwaiti Palace Furniture Co
  • المملكة العربية السعودية - الدمام
  • مارس 2011 إلى أبريل 2012

1. In charge of displays, decorating and alternating furniture displays.
2. Reporting to Management with various sales report/sales movement.
3. Visiting customers and projects site.
4. Management of the showroom staff with set targets.
5. Inventory and stocktaking whenever required.

Interior Designer في Bayt Al-Ansari Furniture
  • المملكة العربية السعودية - الدمام
  • ديسمبر 2005 إلى مارس 2011

الخلفية التعليمية

بكالوريوس, Arts, interior design
  • في Yarmouk Univercity - Jordan
  • يونيو 2005

final project for the art faculty

Specialties & Skills

Interior Design
Time Management
Operation Management
Sales and Marketing
Sales Management
negotiation
Ordering
Management
Auto-CAD
program management
operation
marketing strategy
key account management
market research
materials
marketing management
marketing
operations management

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Project Management Essentials (تدريب)
معهد التدريب:
FranklinCovey
تاريخ الدورة:
July 2019
المدة:
30 ساعة
Coaching & Mentoring Academy (تدريب)
معهد التدريب:
Dale Carnegie
تاريخ الدورة:
April 2019
المدة:
30 ساعة
Management Team (تدريب)
معهد التدريب:
Dale Carnegie
تاريخ الدورة:
April 2017
المدة:
30 ساعة
Leading & Engaged Workforce (تدريب)
معهد التدريب:
Dale Carnegie
تاريخ الدورة:
August 2018
المدة:
30 ساعة
Photoshop (تدريب)
معهد التدريب:
Yarmouk University
تاريخ الدورة:
March 2004
المدة:
40 ساعة
Conversation in English (تدريب)
معهد التدريب:
Yarmouk University
تاريخ الدورة:
May 2005
المدة:
60 ساعة

الهوايات

  • traveling