Dexter Balagot, Concierge/Receptionist

Dexter Balagot

Concierge/Receptionist

IFA Hotels and Resorts

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Bachelor of Science in Infomation and Computer Science
Expérience
27 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :27 years, 11 Mois

Concierge/Receptionist à IFA Hotels and Resorts
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mai 2010

Welcomes and assists residents and their visitors according to Brand Standards.
Provide memorable service experience to everyone.
Ensures prompt, efficient and updated recording of mail, parcels, messages and visitors.
Remains observant, notes preferences of the residents & guests, and responds accordingly to inquiries & requests.
Assists guests with their enquiries regarding excursions, visitor attractions and places of interest.
Welcome guest to the facility.
Assist guest throughout their stay.
Handling clerical and administrative works.

Sales Assistant cum Cashier à Gwenn’s Pharmacy
  • Philippines
  • septembre 2006 à avril 2010

Responsible for all cash and credit sales transactions.
Maintain cleanliness and tidiness of stocks and cashier counter.
Provide excellent customer service and actively promote stocks to customer.
Carry out receiving and checking of stocks, displaying items and maintaining proper shelf labels.

Cashier à Gulafshan Restaurant Complex
  • Bahreïn - Manama
  • mai 2004 à août 2006

Responsible in settling of bills of guest.
Makes sure that settlements of bills are correct at all times.
Sees to it that cash and credits are handled properly.

I.T. Helpdesk Officer à Gulafshan Restaurant Complex
  • Bahreïn - Manama
  • mai 2004 à août 2006

Make sure that all computer hardware and software systems are working properly.
Responsible in rectifying any computer related problems.
Makes sure that the pocket PC being used for order taking is working properly.
Resolve LAN Problems
Responsible in all clerical works such as typing, data entry, filing and photocopying.
Provide office support services such as dealing with the public, answer phones, use computers constantly, use fax machines, photocopiers and other office equipments.
Tasked to deliver messages, prepare mailings, sort checks, take inventory and keep payroll records.

Sales Assistant cum Cashier à Pearl’s Grocery
  • Philippines
  • août 1999 à avril 2004

Help to maximize sales for the store.
Help in cashiering to expedite work
Merchandise and replenish stocks and makes sure that the product expiration dates are checked constantly.

Warehouse Coordinator à Quantum Foods Inc.
  • Philippines
  • juillet 1997 à juillet 1999

Responsible in all clerical activities.
Handles warehouse transactions and documentation.
Responsible to any computer related activities.
Responsible in making invoices and proper management and control of the inventory system.
Responsible in all warehouse activities and operation
Responsible for stock keeping.

Programmer Trainee/Lab. Custodian à Arellano University
  • Philippines
  • juin 1996 à juin 1997

Resolve LAN communication problem
Make sure that all computer peripherals are functioning well.
Perform system backups and data recovery.
Conduct inventory report stating and defining defective computer peripherals.
Submit a complete report regarding on the present status of all peripheral.
Install and maintain local area network hardware and soft ware.
Do minor repairs such troubleshoot network usage and computer peripherals.

Éducation

Baccalauréat, Bachelor of Science in Infomation and Computer Science
  • à University of Cordilleras
  • mars 2002

Specialties & Skills

Customer Interactions
Concierge Services
Microsoft Office
Warehousing Operations
Proficient in MS Office, skill in typing, skill in clerical works, & warehouse operations
Typing skill

Langues

Anglais
Expert

Formation et Diplômes

Seminar Workshop on Integrated Hotel, Restaurant and Passenger Ship Operations (Formation)
Institut de formation:
Isabel Building
Date de la formation:
April 2002
Concierge Knowledge Training (Formation)
Institut de formation:
IFA Hotels and Resorts
Date de la formation:
June 2011
Eton Institute English Certification (Formation)
Institut de formation:
Eton Institute, Dubai
Date de la formation:
June 2012
Introduction to Corel Draw Seminar (Formation)
Institut de formation:
Benardo College
Date de la formation:
March 1997

Loisirs

  • Reading and playing basketball
    I always love reading about everything, for I get to learn a lot about things and make it a point to play basketball whenever I am free.