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Dhan Raj Rai, FnB/Host/IRD/Ordertaker/Banquet/Finedining etc

Dhan Raj Rai

FnB/Host/IRD/Ordertaker/Banquet/Finedining etc·FOUR SEASONS HOTEL AND RESORT

Kuwait

High school or equivalent, art ,& commerce,IT

Work experience

Total years of experience: 6 years, 8 months

FnB/Host/IRD/Ordertaker/Banquet/Finedining etc

January 2022 - Present

FOUR SEASONS HOTEL AND RESORT

Al Ahmadi, Kuwait

January 2022 - Present

• Handling the guest in co-operative ways / comfortable / reliable
• Understanding the problems and solutions
• Writing and verbal communication in effective ways
• Adaptibility to Ecosystem / reading the guest prior preferances
• Managing the team in affective manner / team work / dedication Product knowlege / suggestions / upsellings / beverages mastery Understanding the administration and cope with teams Observing team handling by supervisor / roles and responsiblieties Handling intense operational / attention to details
• Time management / hygine / trainings / schedules / transparent
• Solving customers problem in most effective manner / responsible
• Communication skills / professionalism / authenticity / feedback
• Taking sole responsiblities when high management isnt around
• Genuine Express / wow experience / selfmotivated
• Amenities / Qualities / Consistency / Ideology
• Silver services and carving services / Quantifiable results

Company industry:
Hospitality & Accomodation

asst.FnB and VIP Butler

November 2019 - November 2021

ALKARAM AL-ARABIC CATERING SERVICE LIMITED

Al Ahmadi, Kuwait

November 2019 - November 2021

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

asst.Server/Bartender/Host/ Etc

January 2019 - January 2019

RIZSOM RESORT

Ha, Bhutan

January 2019 - January 2019

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

gongzim

November 2018

November 2018

High school or equivalent, art ,& commerce,IT

Bhutan

GPA (percentage): 72%

GPA (percentage): 72%

class 12 passout

Skills

Guest Relations

Expert

Customer Care

Expert

Restaurants

Expert

Sales

Expert

Hospitality

Expert

Leadership

Intermediate

Bartending

Intermediate

INTERPERSONAL COMMUNICATIONS

Intermediate

FLEXIBLE TYPE

Intermediate

POSITIVITY

Intermediate

ENTHUSIASM

Intermediate

LEADERSHIP

Intermediate

PRESENTATION SOFTWARE

Intermediate

OPERA WEB BROWSER

Intermediate

ADAPTABILITY

Intermediate

CRITICAL THINKING

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

Management

Intermediate

Barista

Intermediate

Teamwork

Expert

Sales Representatives

Intermediate

waiter

Expert

Coffee

Intermediate

Cashier

Intermediate

Sales

Intermediate

Food Service

Expert

Restaurants Management

Intermediate

Customer Service

Intermediate

Cashiering

Beginner

Hospitality

Expert

Marketing

Intermediate

Languages

English

Beginner

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
ARTS / IT / COMMERCE / GEO
Food and safety training
Leadership,Volunteer and Sports etc
Merit and literatures

Training
HACCP
Fourseasons
Jan 2025

Hobbies and interests

8.Sale
cashier
7.Admistration
bartender
Kitchen
Learning Advance technology
Exploration and advantures
Engaging with friends
sports
Games
movies
Music
learning new things

arts and crafts/ sports / merits etc