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Dhan Raj Rai, FnB/Host/IRD/Ordertaker/Banquet/Finedining etc

Dhan Raj Rai

FnB/Host/IRD/Ordertaker/Banquet/Finedining etc·FOUR SEASONS HOTEL AND RESORT

Kuwait

High school or equivalent, art ,& commerce,IT

Work experience

Total years of experience: 6 years, 7 months

FnB/Host/IRD/Ordertaker/Banquet/Finedining etc

January 2022 - Present

FOUR SEASONS HOTEL AND RESORT

Al Ahmadi, Kuwait

January 2022 - Present

• Handling the guest in co-operative ways / comfortable / reliable
• Understanding the problems and solutions
• Writing and verbal communication in effective ways
• Adaptibility to Ecosystem / reading the guest prior preferances
• Managing the team in affective manner / team work / dedication Product knowlege / suggestions / upsellings / beverages mastery Understanding the administration and cope with teams Observing team handling by supervisor / roles and responsiblieties Handling intense operational / attention to details
• Time management / hygine / trainings / schedules / transparent
• Solving customers problem in most effective manner / responsible
• Communication skills / professionalism / authenticity / feedback
• Taking sole responsiblities when high management isnt around
• Genuine Express / wow experience / selfmotivated
• Amenities / Qualities / Consistency / Ideology
• Silver services and carving services / Quantifiable results
Company industry:
Hospitality & Accomodation

asst.FnB and VIP Butler

November 2019 - November 2021

ALKARAM AL-ARABIC CATERING SERVICE LIMITED

Al Ahmadi, Kuwait

November 2019 - November 2021

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

asst.Server/Bartender/Host/ Etc

January 2019 - January 2019

RIZSOM RESORT

Ha, Bhutan

January 2019 - January 2019

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

gongzim

November 2018

November 2018

High school or equivalent, art ,& commerce,IT

Bhutan

GPA (percentage): 72%

GPA (percentage): 72%

class 12 passout

Skills

Guest Relations
Expert
Guest Relations
Expert
Customer Care
Expert
Customer Care
Expert
Restaurants
Expert
Restaurants
Expert
Sales
Expert
Sales
Expert
Hospitality
Expert
Hospitality
Expert
Leadership
Intermediate
Leadership
Intermediate
Bartending
Intermediate
Bartending
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
FLEXIBLE TYPE
Intermediate
FLEXIBLE TYPE
Intermediate
POSITIVITY
Intermediate
POSITIVITY
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
OPERA WEB BROWSER
Intermediate
OPERA WEB BROWSER
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
ORGANIZATIONAL AWARENESS
Intermediate
Management
Intermediate
Management
Intermediate
Barista
Intermediate
Barista
Intermediate
Teamwork
Expert
Teamwork
Expert
Sales Representatives
Intermediate
Sales Representatives
Intermediate
waiter
Expert
waiter
Expert
Coffee
Intermediate
Coffee
Intermediate
Cashier
Intermediate
Cashier
Intermediate
Sales
Intermediate
Sales
Intermediate
Food Service
Expert
Food Service
Expert
Restaurants Management
Intermediate
Restaurants Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
Cashiering
Beginner
Cashiering
Beginner
Hospitality
Expert
Hospitality
Expert
Marketing
Intermediate
Marketing
Intermediate

Languages

English

Beginner

Hindi

Beginner

Arabic

Beginner

Training and Certifications

Certifications
ARTS / IT / COMMERCE / GEO
Food and safety training
Leadership,Volunteer and Sports etc
Merit and literatures
Training
HACCP
Fourseasons
Jan 2025

Hobbies and interests

8.Sale
cashier
7.Admistration
bartender
Kitchen
Learning Advance technology
Exploration and advantures
Engaging with friends
sports
Games
movies
Music
learning new things

arts and crafts/ sports / merits etc