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Dhanesh CR, Operations Manager, 5G Deployment

Dhanesh CR

Operations Manager, 5G Deployment·Tata Communications

India

Master's degree, Operations Research

Work experience

Total years of experience: 21 years, 6 months

Operations Manager, 5G Deployment

January 2007 - Present

Tata Communications

Chennai, India

January 2007 - Present

Leading telecommunications company providing fixed and mobile services Ensure agreed KPIs are in line with
client/customer expectations Orders delivered, Meeting the Agreed Ready for service dates (RFS), cycle time of delivery,
quality parameters. Creation of quote & obtaining the required POs Project planning, execution, risk management,
budget management, and resource allocation Managed a team of 70+ employees, resulting in a 20% increase in
productivity Strategic planning, forecasting, decision making, business analysis, and data analysis Developed and
implemented a new process that reduced costs by 15% Improved operational efficiency by streamlining workflows and
optimizing resource allocation leads to increased productivity, reduced costs, and better overall performance Enhanced
customer service by implementing new quality control measures Proactively identified and resolved operational issues,
ensuring smooth operations Developed and managed operational budgets, ensuring costeffectiveness Collaborated with
various departments to align operational strategies with business goals & successfully implemented new technology,
resulting in improved efficiency and productivity Ensured compliance with industry regulations and safety standards
Achieved 100% quality services and administered client service order delivery on the Fibre deployment & provided
valueadded client service by expediting the order that involves third party network. Leadership, team coordination,
delegation, mentoring, conflict resolution, performance measurement & resource management

Company industry:
Telecommunications

Sr. Engineer(WiMAX)

November 2006 - January 2007

Aircel Limited

Chennai, India

November 2006 - January 2007

Designing and implementing various aspects of WiMAX systems Analyzing system performance, identifying bottlenecks,
and implementing optimizations to improve efficiency and throughput Conducting rigorous testing of WiMAX
implementations to ensure functionality, performance, and reliability, and debugging issues that arise Creating and
maintaining technical documentation related to WiMAX systems, as well as providing support and troubleshooting for
WiMAX deployments

Company industry:
Telecommunications

Cluster Head, 2G & 3G Implementation

December 2004 - November 2006

GTL - Global Telesystems Limited

Chennai, India

December 2004 - November 2006

Develop and execute strategic plans for 2G and 3G network deployment and optimization Manage resources (e.g.,
budget, personnel), Monitor network performance, identify areas for improvement, and implement necessary
adjustments Manage relationships with vendors, contractors, and other thirdparty providers Ensure all 2G and 3G
network implementations meet quality standards and regulatory requirements.

Company industry:
Telecommunications

Education

University of Madras

December 2022

December 2022

Master's degree, Operations Research

India

University of Madras

December 2022

December 2022

Master's degree, Administration And Business Administration

India

University of Madras

December 2014

December 2014

Bachelor's degree, Criminology

India

University of Madras

December 2014

December 2014

Bachelor's degree, Art

India

University of Madras

June 2003

June 2003

Bachelor's degree, Electrical And Electronics Engineering

India

University of Madras

June 2003

June 2003

Bachelor's degree, Engineering

India

Skills

CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
MULTIPROTOCOL LABEL SWITCHING
Intermediate
MULTIPROTOCOL LABEL SWITCHING
Intermediate
INTERNET SERVICES
Intermediate
INTERNET SERVICES
Intermediate
OTN
Intermediate
OTN
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RESULTS FOCUSED
Intermediate
RESULTS FOCUSED
Intermediate
STREAMLINING
Intermediate
STREAMLINING
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
VIRTUAL PRIVATE NETWORKS VPN
Intermediate
OPERATIONS MANAGEMENT
Expert
OPERATIONS MANAGEMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
PROJECT PLANNING
Expert
PROJECT PLANNING
Expert
PROJECT RISK MANAGEMENT
Intermediate
PROJECT RISK MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
BUDGET MANAGEMENT
Intermediate
CONTENT CREATION
Intermediate
CONTENT CREATION
Intermediate
STRATEGIC PLANNING
Intermediate
STRATEGIC PLANNING
Intermediate
FORECASTING
Intermediate
FORECASTING
Intermediate
DECISION MAKING
Intermediate
DECISION MAKING
Intermediate

Languages

English
Expert
Tamil
Native Speaker
Hindi
Beginner

Training and Certifications

Certifications
Amazon Web Services (AWS) Solutions Architect Associate certification
Certified Scrum Master (CSM®) PRINCE2® Registered Practitioner

Hobbies

  • Traveling, bike riding