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Dhanusree Vinod, HR Manager & CRM

Dhanusree Vinod

HR Manager & CRM·St. Joseph’s Hospital Trust,

United Arab Emirates

Master's degree, Human Resources

Work experience

Total years of experience: 1 years, 2 months

HR Manager & CRM

December 2024 - December 2025

St. Joseph’s Hospital Trust,

Kerala, India

December 2024 - December 2025

• Screened incoming phone calls and enquiries for senior management, liaising with
internal teams and external stakeholders to prioritise communications and ensure
efficient information flow
• Managed executive diary and appointment scheduling, coordinating availability across
multiple departments and scheduling client/stakeholder meetings
• Organised and coordinated departmental and inter-departmental meetings; prepared
agendas, took detailed minutes, and ensured follow-up on action items
• Coordinated various administrative projects across multiple departments (finance,
operations, supply chain, laboratory), supporting process optimisation and continuous
improvement
• Managed all written communications including emails, faxes, and postal correspondence;
drafted professional correspondence and maintained organised communication systems
• Arranged travel and accommodation for senior staff; coordinated logistics, managed
bookings, and ensured seamless travel planning
• Prepared comprehensive administrative and HR reports including data summaries,
attendance tracking, process documentation, and management briefings
• Maintained comprehensive employee records, filing systems, and office documentation
with accuracy and confidentiality; supported audit and compliance requirements
• Deputised for management during absences, handling time-sensitive communications,
managing priorities, and ensuring continuity of office operations

Company industry:
Medical Hospital

HR Intern

January 2023 - January 2023

Forest Industries Travancore Ltd

Kerala, India

January 2023 - January 2023

• Supported recruitment and onboarding coordination, including scheduling,
correspondence, and documentation for new joiners.
• Maintained employee records and administrative documentation logs, ensuring accuracy
and confidentiality.
• Contributed to a workplace study on employee performance, applying data review and
analysis to draw practical HR recommendations.

Company industry:
Industrial Production

HR Intern

January 2023 - January 2023

SULFEX Mattress Company,

Kerala, India

January 2023 - January 2023

• Assisted with HR coordination and communication between departments and external
contacts to support ongoing HR operations.
• Documented HR and administrative processes as part of a workplace culture and
performance study.
• Supported employee record-keeping and reporting activities, ensuring information
remained accurate and current.

Company industry:
Heavy Industry & Metallurgy

Education

Chinmaya Institute of Technology

March 2024

March 2024

Master's degree, Human Resources

India

Skills

ADMINISTRATIVE SUPPORT

Intermediate

COORDINATING

Intermediate

DRAFTING DOCUMENTS

Intermediate

FINANCE

Intermediate

HUMAN RESOURCE MANAGEMENT

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

PROFESSIONALISM

Intermediate

RECORDS MANAGEMENT

Intermediate

SETTING APPOINTMENTS

Intermediate

Languages

English

Beginner

Malayalam

Beginner

Training and Certifications

Certifications
HR & Administration
Microsoft Excel & Business Analytics