DHANYA KRISHNA RADHAKRISHNAN

• Review insurance proposals and related documents to assess fire and general accident risks in line with Kuwait market practice.
• Determine appropriate coverage, terms, conditions, and premium rates as per company underwriting guidelines.
• Coordinate facultative reinsurance placements for risks exceeding company retention limits.
• Prepare and share risk details, slips, and supporting documents with reinsurers and follow up for timely acceptance.
• Liaise with clients, brokers, and reinsurers to finalize underwriting and reinsurance terms.
• Ensure compliance with internal authority limits and local regulatory requirements.
• Coordinate with surveyors, claims, accounts, and operations teams for smooth policy issuance and servicing.
• Issue policies, endorsements, and certificates accurately and within agreed timelines.
• Support policy renewals by reviewing claims experience and any changes in risk exposure.
• Maintain proper underwriting and reinsurance documentation for audit and reference purposes
• Prepare monthly business and management reports in line with management requirements.
• Compile and submit quarterly and annual reports to Oriental Head Office, including GUC, IBNR, GNPI, and other required returns, ensuring accuracy and timely submission.

Secretarial Duties :
• Reporting Directly to Resident Manager & Agency Manager
• Preparing Monthly Business Reports & Presentations.
• Preparing Monthly/ Quarterly/ yearly Business statements & Business Target Statements and presentations.
• Preparing reports, management letters and memos for sending as required.
• Maintain confidentiality in handling & processing confidential information.
• Arranging meetings with brokers and other clients
• Corresponding with Clients, Brokers, other internal departments etc
• Secretarial duties by entering, formatting and printing information, organizing work; answering telephone; replying messages maintaining equipment and supplies.
• Local Purchasing of Office Supplies
• Conducting cultural activities
• Self- Correspondence to the Head office

HR Duties:
• Handling all HR requirements on a daily basis & coordinating with the Group HR.
• Coordinating with the Personnel Department on all matters regarding staff visas & passports.
• HR duties such as Scrutinizing CV’s, arranging interviews, documentation and coordinating with the Head office for the selection process.
• Welcomes the new employee to the organization by conducting orientation
• Submits employees data reports by assembling, preparing and analyzing data
• Maintaining employee records as per company policies & requirements.
• Arranging employee award programs

• • Handling the clients, arranging for survey/inspection
• Coordinating with the entire concern parties- insurer, insured, vessel agent, container agent etc.
• Document controlling for the claims
• Reporting directly to the Manager / Surveyors
• Drafted statement of loss to summarize damages, payments and underlying policy coverage.
• Reviewed data to verify the validity of claims.
• Preparing Survey Reports for the insurance companies.
• Maintaining records and filing records.
• Attending, making and scheduling calls/appointments
• Following up with clients, Insurance companies etc.
• Self-Correspondence to clients/insurance companies etc.

• Reporting directly to the Resident Manager.
• Drafted statement of loss to summarize damages, payments and underlying policy coverage.
• Reviewing the Insurance Policies and Preparing Survey Reports for the insurance companies.
• Managed client communication, scheduling, and operational support activities.
• Following up and correspondence with clients, Insurance companies etc.
• Assisting Shipping & Logistics Works of the Company.
• Assisting Freight Forwarding and Customs Clearance Division.
• Communicating with Overseas& local Agents, Carriers, Vessel Operators, KFTZ etc.