Sales Manager - ME & Africa
Mobisy Technologies Pvt Ptd
Total years of experience :10 years, 6 Months
• Working as a Sales Manager handling the complete ME & Africa region.
• Handling the flagship product called BIZOM (Developed by Mobisy Technologies) and creating a footprint in the markets of UAE & Africa.
• BIZOM was started with a simple mission - to put the power of technology and data in the hands of ordinary field sales and supply chain workers and help them sell smartly and efficiently.
• Focusing on industries in the FMCG & CPG vertical to help them automate their feet on street team and streamline their downstream supply chain.
• Set appointments with clients and follow up with them afterward.
• Help improve brand awareness and social media presence in cooperation with the marketing department.
• Understand the product benefits and advantages and prepare strategies according to it and execute those strategies at the right time.
• Find out prospective customers/clients and new target segment and penetrate sales in that area.
• Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.
• Worked as a Business Development/Pre-Sales Consultant for handling Geotab - A Fleet Management Solution.
• Handled the team of installers for managing the day-to-day queries from the existing as well as new customers.
• Identifying business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.
• Selling Geotab by establishing contact and developing relationships with prospects.
• Maintained relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identified product improvements & new products by focusing on current industry trends, market activities, and competitors.
• Prepared reports by collecting, analyzing, and summarizing information.
• Maintained quality service by establishing and enforcing organization standards.
• Maintained professional and technical knowledge by attending webinars conducted by Geotab.
• Contributed to team effort by accomplishing related results as needed.
• Handled the customer invoicing, sales orders and other business partner activities by
working on SAP Business One.
• Co-ordinated with the warehouse team for timely material requisition and delivery to the
customer site.
• Worked as a Sales Consultant for Software & Cloud Solutions handling a portfolio of products such as Enterprise Content Management, ERP, CRM, Enterprise Mobility Management, CISCO Meraki, AliBaba Cloud Services, Microsoft Office 365, Microsoft Azure, Backup software on Cloud technology, etc.
• Created sales protocols and procedures designed to increase conversion rates and improve incoming sales interactions.
• Increase product knowledge among sales associates and involve senior management in product knowledge initiatives.
• Set appointments with clients and follow up with them afterward.
• Organize an outside sales program like participation in trade shows, exhibitions, networking with local associations to promote the product. (Gitex 2016, Supply Chain and Logistics Group Event in December 2016, GESS Event in 2017)
• Help improve brand awareness and social media presence in cooperation with the
marketing department.
• Understand the product benefits and advantages and prepare strategies according to it and execute those strategies at the right time.
• Find out prospective customers/clients and new target segment and penetrate sales in
that area.
• Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.
• Worked as a Business Development/Pre-Sales executive for Software & Services.
• Understanding the client requirements and guiding the development team to design
the software by incorporating new ideas and logic.
• Guiding the sales team to generate new leads based on specific vertical. Cold calling
potential customers to fix up a meeting with them & demonstrating our software
solutions.
• Training the staff on the software solutions developed by us.
• Designing flow charts, workflows, program logic, presentations, proposals and time
management.
• Have got a hands-on experience on CRM, ERP, Finance Modules, HR and Payroll
Solutions, Visitor Management System, Meeting Room Management solutions, Document Management Systems and so on.
•Worked as a Senior Customer Service Representative for a UK Process (First Rail)
•Promoted as a ‘Mentor’ in a tenure of 8 months.
•As a Senior CSR, my main job was to receive calls from customers all around the world and book train tickets for them over the phone.
•During the tenure I achieved my targets and during an IJP rollout, I got promoted as a Mentor.
•My role as a Mentor was to guide the advisors in OJT on the correct way of handling calls, teaching them few tips and tricks to make the call more conversational, monitoring their calls and also buddy up with them.
•Awarded with ‘Best Advisor on the floor’ along with ‘Highest Overtime on the floor’ awards.