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Dhiren Pradhan Mangar, Display Artist (Visual Merchandiser)

Dhiren Pradhan Mangar

Display Artist (Visual Merchandiser)·AL TAYER GROUP OF CO (Gap)

Kuwait

Bachelor's degree, Art

Work experience

Total years of experience: 20 years, 3 months

Display Artist (Visual Merchandiser)

April 2018 - Present

AL TAYER GROUP OF CO (Gap)

Al Kuwait, Kuwait Hybrid

April 2018 - Present

Visual Merchandiser since February 2018
Responsibilities:
• Visual Merchandising Strategy: Crafted strategies to highlight brand and
products effectively.
• Display Design: Created engaging window and in-store displays following
brand guidelines.
• Budget Management: Managed budgets for cost-effective visual
presentations.
• Deadline Achievement: Met all deadlines for merchandising projects.
• Sales Support: Designed displays to boost customer interest and sales.
• Communication: Presented visual concepts and ensured team alignment.
• Product Presentation: Updated store layouts and displays to keep the
shopping environment engaging.
• Creative Solutions: Solved visual challenges with innovative approaches.
• Team Collaboration: Aligned visual merchandising with sales and
marketing strategies.
• Customer Engagement: Enhanced shopping experience with compelling
displays.

Company industry:
Retail & Wholesale

Sales Associate

April 2012 - Present

Al Tayer Group

Al Kuwait, Kuwait

April 2012 - Present

Greeting customers and understanding their needs.
Explaining product features and benefits.
Recommending products based on customer preferences.
Processing sales transactions and handling payments.
Maintaining knowledge of current promotions and products.
Meeting or exceeding sales goals.
Providing excellent customer service.

Designing window and in-store displays to highlight products.
Arranging products in appealing and strategic ways.
Collaborating with store managers and marketing teams.
Ensuring the store layout is visually appealing and aligned with brand standards.
Analyzing customer behavior to optimize product placement.
Staying updated on visual merchandising trends.
Organizing promotional displays and signage.
Maintaining visual consistency throughout the store.

Company industry:
Fashion & Apparel
Job role:
Customer Service and Call Center

Senior Sales Associate/Cashier

April 2012 - May 2026

AL TAYER GROUP OF CO (Gap)

Al Kuwait, Kuwait Hybrid

April 2012 - May 2026

• Customer Service: Delivered excellent service, warmly greeting and
assisting all customers.
• Cash Handling: Efficiently operated registers, managed transactions,
and balanced drawers.
• Sales Techniques: Applied cross-selling and upselling to boost sales and
enhance customer experiences.
• Performance Standards: Upheld high service standards, even during
busy periods.
• Product Knowledge: Provided detailed product information to help
customers informed choices. Skills

Company industry:
Retail & Wholesale

Retail Sales Associate

March 2010 - January 2012

M.H. Alshaya Company (American Eagle Outfitters)

Al Asimah, Kuwait Hybrid

March 2010 - January 2012

• Customer Service: Ensured exceptional service by greeting and assisting
customers promptly.
• Merchandise Guidance: Directed customers to desired merchandise,
enhancing their shopping experience.
• Product Expertise: Maintained comprehensive knowledge of the product inform choices.
range to customer
• Promotion Awareness: Informed customers about current promotions and
sale items to drive interest.
• Sales Enhancement: Utilized cross-selling and upselling techniques to
increase sales volume.
• Checkout Efficiency: Managed the checkout process smoothly, ensuring
a positive shopping experience.
information to customers. end to the
• Inventory Awareness: Kept abreast of inventory levels to provide accurate

Company industry:
Fashion & Apparel

Retail Sales Associate

January 2010 - January 2012

M.H. Alshaya Company (American Eagle Outfitters)

Al Kuwait, Kuwait Hybrid

January 2010 - January 2012

• Customer Service: Ensured exceptional service by greeting and assisting
customers promptly.
• Merchandise Guidance: Directed customers to desired merchandise,
enhancing their shopping experience.
• Product Expertise: Maintained comprehensive knowledge of the product
range to inform customer choices.
• Promotion Awareness: Informed customers about current promotions and
sale items to drive interest.
• Sales Enhancement: Utilized cross-selling and upselling techniques to
increase sales volume.
• Checkout Efficiency: Managed the checkout process smoothly, ensuring
a positive end to the shopping experience.
• Inventory Awareness: Kept abreast of inventory levels to provide accurate
information to customers.

Company industry:
Fashion & Apparel

Sales Associate

January 2008 - January 2010

M.H. Alshaya Co. (Claire’s)

Al Kuwait, Kuwait Hybrid

January 2008 - January 2010

Greeting and assisting customers, promoting products, and ensuring a positive shopping experience while helping the store achieve sales targets.Thanks them and encourage them to come back again.

Company industry:
Retail & Wholesale

Sales Associate

January 2008 - January 2010

M.H. Alshaya Co. (Claire’s)

Al Kuwait, Kuwait Remote

January 2008 - January 2010

• Customer Interaction: Warmly greeted customers, offering superior
customer service.
• Query Resolution: Addressed and resolved customer inquiries about
products and services.
• Knowledge Upkeep: Continually updated knowledge on products,
services, and company policies.
• Sales Floor Maintenance: Ensured the sales floor, products, and displays
were well-maintained and visually appealing.
• Product Promotion: Actively promoted products to maximize customer
interest and sales.
• Inventory Management: Assisted in inventory management to ensure
product availability.
• Team Collaboration: Worked with team members to achieve sales
targets and maintain store standards.

Company industry:
Retail & Wholesale

Cashier/Waiter

January 2006 - January 2008

Kuwaiti American Foodstuff Co. (Popeye’s International)

Al Asimah, Kuwait Hybrid

January 2006 - January 2008

• Product Knowledge: Maintained in-depth knowledge of menu items to
assist customers effectively.
• Quality Assurance: Ensured high standards of food quality and safety
were consistently met.
• Guest Hospitality: Delivered exceptional hospitality, treating all guests
with honor and respect.
• Customer Satisfaction: Focused on fulfilling guest needs to ensure
complete satisfaction.
• Cleanliness: Upheld strict cleanliness and hygiene standards in all areas.
• Efficient Service: Provided prompt and efficient service to minimize wait
times and improve the dining experience.
• Team Coordination: Collaborated with kitchen and service staff to ensure
smooth operation.

Company industry:
Food & Beverage Production

Cashier/Waiter

January 2006 - January 2008

Kuwaiti American Foodstuff Co. (Popeye’s International)

Al Kuwait, Kuwait Remote

January 2006 - January 2008

• Product Knowledge: Maintained in-depth knowledge of menu items to
assist customers effectively.
• Quality Assurance: Ensured high standards of food quality and safety
were consistently met.
• Guest Hospitality: Delivered exceptional hospitality, treating all guests
with honor and respect.
• Customer Satisfaction: Focused on fulfilling guest needs to ensure
complete satisfaction.
• Cleanliness: Upheld strict cleanliness and hygiene standards in all areas.
• Efficient Service: Provided prompt and efficient service to minimize wait
times and improve the dining experience.
• Team Coordination: Collaborated with kitchen and service staff to ensure
smooth operation.

Company industry:
Retail & Wholesale

Education

Darjeeling Govt. College

January 2005

January 2005

Bachelor's degree, Art

India

Darjeeling Govt. College

January 2005

January 2005

Bachelor's degree, B.A. appeared

India

W.B.C.S.E, R.K.S.P. Higher Secondary School

January 2002

January 2002

High school or equivalent, Higher secondary

India

R.K.S.P. Higher Secondary School

January 2002

January 2002

High school or equivalent, Languages And Literature

India

Boys Higher Secondary School

January 1999

January 1999

High school or equivalent, Madhyamik

India

W.B.C.S.E, Ghoom Boys Higher Secondary School

January 1999

January 1999

High school or equivalent, Art

India

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
COLLABORATION
Intermediate
COLLABORATION
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MERCHANDISING
Intermediate
MERCHANDISING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
QUALITY ASSURANCE
Intermediate
QUALITY ASSURANCE
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate

Languages

English
Intermediate
Arabic
Intermediate
Hindi
Intermediate

Hobbies

  • singing, playing badminton, and listening to music.