Dhivakar Rathinasamy, Assistant Manager (Team Leader)

Dhivakar Rathinasamy

Assistant Manager (Team Leader)

Reliance Retail Ltd.

Location
India - Chennai
Education
Bachelor's degree, Bachelor of Technology in Automobile Engineering.
Experience
7 years, 6 Months

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Work Experience

Total years of experience :7 years, 6 Months

Assistant Manager (Team Leader) at Reliance Retail Ltd.
  • India - Chennai
  • My current job since November 2021

• Act as a trainer and supervisor for the team for assigned territory and responsible for officers and retailers productivity.
• Business Manager at JC and would be the End to End Owner of each retailer premise and manage the entire retailer lifecycle.
• Coordinate with last mile delivery and service agents to ensure best customer delight.
• Responsible to nurture and handhold team by showcasing the onboarding process of retailer and needs to do retailer visits in the market for driving the business.
• Take Ownership for the Targets assigned for the state by each category of retailers in Category & Product family Wise targets in Value and as well as Volume.

Assistant Manager (CSD & KCD) at India Mart Intermesh Ltd
  • India - Chennai
  • September 2019 to September 2021

Business Module. It is the connectivity platform for the Suppliers, Manufacturers, Dealers to the Customers.
• Managed webERP Application for Business Management and Seller Enrichment.
• Fixing an appointment with the clients and discussing their business promotions in Indiamart.
• Devise strategies and plans to achieve the team goals and targets.
• Assign tasks and set deadlines for the team.
• Monitor day to day activities, Team performance and Report on metrics.
• Evaluating my customers catalogs for better promotions and making updates in the catalog.
• Regular tracking of data and analytics of the customer.
• Analyses the customers business and pitching them with the suitable catalog service according to their product type.

Sales Executive (DSR) at VST Autoparts Private Limited
  • India - Chennai
  • March 2019 to September 2019

this is the central supply center for a network of 8 warehouses located in Vellore, Salem, Coimbatore, Trichy, Cuddalore, Pondicherry, Madurai and Tirunelveli.
• Managed the Order process and inventory management through the CRM (Siebel Workshop).
• Regular visit to the retailer stores to take the orders and collect the cheque as per the company policies (30 days from bill to bill)
• Placing orders through CRM and follows them whether it is shipped, invoiced and packed properly.
• Updating PJC Reports once a month as per the route schedule and the beat report in daily basis.
• Promoting the new product launches and conducting various workshops for the local mechanics in order to explore the products.

Quality Analyst / Quality Control at Jintech Automotive Private Limited
  • India - Chennai
  • February 2018 to February 2019

supplies various parts to the world top Automotive Companies like Hyundai, Renault, Nissan etc.,
• As a Quality analyst needs to check the product from damages or any scratches or paint scars and needs to clear them completely.
• Regular needs to maintain the reports and to attend IRQC meetings.
• Giving counter measures for the issues and to complete the daily plans.

Cashier And Salesperson at T.Choithram & Sons LLC
  • United Arab Emirates - Dubai
  • August 2016 to September 2017

FMCG, wholesaling and manufacturing of edible and non-edible items with over 39 supermarkets in the emirate.
• Managed SAP ERP for Purchasing and Order Management.
• Section Management, Rack Management, Maintaining Cleanliness.
• Brand Promotions and daily sales target achievement.
• Billing Materials and Bagging
• FIFO Training for the Staffs.

Education

Bachelor's degree, Bachelor of Technology in Automobile Engineering.
  • at SRM University
  • May 2015
High school or equivalent, Higher Secondary Course (HSC).
  • at Christ the king Matriculation higher secondary School
  • March 2011
High school or equivalent, Secondary School Leaving Certificate (SSLC).
  • at Christ the king Matriculation higher secondary School
  • March 2009

Specialties & Skills

Sales Team Management
Data Analysis
Client Acquisition
Client Services
Team Management
Team Work
Data Analysis
Client Service
BILLING
ANALYTICS
MANAGEMENT
MFG/PRO (ERP)
SAP CRM
PURCHASING
SAP ERP
WHOLESALING
SUPERMARKETS
Supply Chain Management
Merchandising

Languages

English
Expert

Training and Certifications

Diploma in Product Design and Analysis (Training)
Training Institute:
CADD Centre
Date Attended:
October 2012
Duration:
120 hours
Diploma in Computer Applications (Training)
Training Institute:
Tamilnadu Computer Software College
Date Attended:
May 2008
Duration:
946 hours

Hobbies

  • Interest
    ▪ Finished 18 months course in Diploma in Computer Application as an extracurricular activity. ▪ Won Best employee of the month award in June 2017 ▪ Won Best employee of the month award in July 2017 ▪ Won Silver certificate for Lockdown Warrior contest in Indiamart in April 2020 ▪ Won Gold Certificate for Lockdown Warrior Contest in Indiamart in May 2020