Dhivya Unnikrishnan

Documentation and collection of relevant details from the candidates to do necessary for Visa & Labor approval.
 Coordinating with the Public relation team for getting Visa’s, Labor approvals, status change & residencies etc.
 Coordinating with employees helping them in getting their queries cleared.
 Updating designations, Salary details, Reporting structures, to the employees
 Preparing weekly/monthly submissions reports.
 Employee passport control for all clients.
 Preparing offer letters and appointment letters.
 Manages and ensures on-time deliverance of third party daily operations such as probation confirmations letters, grievances, leave management, staff movements, and employee separation process, warning letters, NOCs, termination letters and suspension letters.
 Develop and maintain confidential departmental MIS for clients and in-house, employee files, documents, databases and keeping Human Resource Information System up to date.
 Manages end to end separation process and Clearance formalities.
 Manages exit formalities of terminated and resigned staff. Book and provide repatriation tickets to terminated staff.
 Checking timely submission of applications to the Government Authorities (Ministry of Labor & Emirates ID online) and ensuring excellent quality of each application to maximize the chances of a successful outcome.
 Handling Document Management System.
 Other tasks as per business needs and requested by General Manager, CEO or other team member.

Maintaining daily attendance of all the employees.
 Co-ordination & maintaining of all staff & office records.
 Being the first contact person for interviewing of new candidates.
 Processing of Offer letters, appointment letters for new recruits.
 Supporting PRO for processing of new visa and other matters related to labor, immigration,
medicals both for the workers under Sharjah Branch and for Jebel Ali Free Zone.
 Preparing reports, memo & correspondence.
 Manage Payroll & ensure accurate, timely & efficient distribution of salaries.
 Co-ordination with Director and Production Manager for performance appraisal of the workers
and other staff members.
 Handle matters that are related to the leave privileges of the workers of the institution.
 Ensure the maintenance of a working environment that yields productivity and furnishes
essential office supplies.
 Oversee planning, organizing & managing of the various activities done within & outside the
institution.
 Serve as the receiver of important mail, documents & ordered items delivered to the
organization's address.
 Perform a series of Secretarial functions for the committee & provide additional services
depending on the Individual policies of the institution.
 Receive & Maintain documents & confidential files, records, database.
 Co-ordination & processing of documents pertaining to workman compensation as per
requirements by the Insurance company.
 Co-ordination with International clients (Europe, Korea, Taiwan, etc).
 Making all necessary arrangements for Directors Business Trip such as processing of respective
country's visa, their flight & hotel booking, co-ordination with the host companies for sending
invitation letters etc.
 Support Accounts department for preparing Quotation, Purchase order, Delivery orders,
Invoices and following up for payments.
 Miscellaneous work related to HR & Administration & Accounts as given by superiors from time
to time.

 Handling all aspects of branch sales and operations of assets and liability products; handling savings bank accounts, current accounts, cash credit accounts, term deposits, funds transfer, pay order and demand drafts, home loans, personal loans, car loans, credit cards etc.
 Coordinate with back office and corporate clients for the salary process of corporate clients and resolve the issues if any.
 To ensure timely processing of instructions given by the clients towards the operation and maintenance of their accounts.
 Customer oriented operations and ensuring customer satisfaction by achieving delivery and service quality norms.
 Attending to individuals/corporate clients with regard to their concerns and complaints and undertaking steps for effectively resolving them.
 Look after day-to-day retail operations and standard branch functions

 Manage a broad range of HR functions including payroll administration (300 + employees), benefits
 HRMS database co-administration, personnel file management.
 Processing of leave, transfers, promotions, confirmation and termination proceedures of employees ensuring 100 % compliance with various laws and regulatory mandates and serving as primary contact person

 Co-ordinating with its various branches spread across Maharashtra and Goa.
 Arranging for training of new employees.
 Handling of petty cash.
 Coordinate and direct office services, such as records and budget, personnel, and housekeeping, in order to aid executives
 Make travel arrangements for executives
 Manage and maintain executives' schedules
 Open, sort, and distribute incoming correspondence, including faxes and email
 Prepare agendas and make arrangements for committee, board, and other meetings
 Prepare responses to correspondence containing routine inquiries