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Diaa Aldeen Alakrad , Public Relations Officer (PRO)

Diaa Aldeen Alakrad

Public Relations Officer (PRO)·Ya Sham Travels & Tours L.L.C

United Arab Emirates

Diploma, telecommunications

Work experience

Total years of experience: 10 years, 8 months

Public Relations Officer (PRO)

January 2022 - Present

Ya Sham Travels & Tours L.L.C

Dubai, United Arab Emirates

January 2022 - Present

-Interacted with all U.A.E Government Departments to facilitate company operations.
- Supervised four employees and oversaw daily PR tasks.
- Managed events, escorted VIPs, and coordinated high-level government meetings.
- Oversaw visa processing, labor contracts, permits, and documentation requirements.
Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Senior Public Relations Officer (PRO)

January 2022 - Present

Ya Sham Travels & Tours L.L.C

Dubai, United Arab Emirates

January 2022 - Present

• Lead all government transactions, ensuring seamless processing of visas,
labor contracts, and corporate documentation.
• Supervise the PR team, establishing KPIs for document processing speed and
accuracy.
• Manage high-level liaison with MOHRE, GDRFA, and DED for specialized
business requirements.
• Oversee VIP visits and official government meetings, ensuring full protocol
compliance.
Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Public Relations Officer (PRO)

January 2020 - January 2022

Manazel Aldar Real Estate Broker L.L.C

Dubai, United Arab Emirates

January 2020 - January 2022

• Managed the full visa lifecycle for employees and assisted in real estate
licensing procedures with RERA and DED.
• Streamlined communication channels between the company and Dubai
government departments.
• Guaranteed 100% compliance with evolving UAE labor regulations during the
pandemic period.
Company industry:
Real Estate
Job role:
Human Resources and Recruitment

Public Relations Officer (PRO)

January 2016 - January 2019

Hkayat Restaurant & Café L.L.C

Dubai, United Arab Emirates

January 2016 - January 2019

• Processed all municipal (DM) and health (DHA) permits essential for food and
beverage operations.
• Handled trade license renewals, labor cards, and employee documentation
for a fast-paced environment.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Human Resources and Recruitment

Public Relations Officer (PRO)

January 2014 - January 2015

AL Ewaa General Trading LLC

Abu Dhabi, United Arab Emirates

January 2014 - January 2015

• Coordinated government procedures for a workforce of 100+ employees
across Abu Dhabi departments.
• Managed corporate immigration files and facilitated labor dispute resolutions
when necessary.
Company industry:
Trading & Commodity Trading
Job role:
Human Resources and Recruitment

Education

Higher Communications Institute

January 2006

January 2006

Diploma, telecommunications

Syria

GPA (percentage): 71%

GPA (percentage): 71%

EWSD electronic switching system digital

Higher Communications Institute

January 2006

January 2006

Bachelor's degree, Control

Syria

Processors Higher Communications Institute

January 2006

January 2006

Bachelor's degree, Electronic Control

Syria

syria

January 2003

January 2003

High school or equivalent, science

Syria

GPA (percentage): 88%

GPA (percentage): 88%

EWSD

syria

January 2003

January 2003

High school or equivalent, Telecommunications

Syria

syria

January 2003

January 2003

High school or equivalent, Economic History

Syria

Skills

COMPUTER SCIENCE

Intermediate

DOCUMENT PROCESSING

Intermediate

IMMIGRATION ISSUES

Intermediate

LABOR LAW

Expert

LEADERSHIP

Intermediate

LOBBYING

Intermediate

OPERATIONS

Intermediate

PUBLIC RELATIONS

Expert

Mohre

Expert

ICP

Expert

GDRFA

Expert

Datafllow

Expert

RTA

Intermediate

Tasheel

Expert

DED

Expert

Customer Service

Expert

Management

Intermediate

Microsoft Office

Intermediate

Sales

Intermediate

Government

Expert

Administration

Expert

Human Resources

Intermediate

Accounting

Expert

COMPLEX PROBLEM SOLVING

Intermediate

COPYRIGHT LAWS

Intermediate

EMPLOYMENT CONTRACTS

Intermediate

IMMIGRATION LAW

Intermediate

TEAM MANAGEMENT

Intermediate

BUSINESS RISK MANAGEMENT

Intermediate

CREDIT RISK MANAGEMENT

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

REGULATORY PROCESS

Intermediate

STRATEGIC ALIGNMENT

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
telecom
syria
Jul 2006
UAE Driving License

Hobbies and interests

walking