ضياء صبحا

• Organize and execute assigned business projects on behalf of clients (recruiting, payroll, promotional campaigns etc.) according to client’s requirements
• Meet with assigned clients when needed and perform an initial assessment of a problematic situation
• Collect information about the client’s business through a variety of methods (shadowing, interviews, surveys, reading reports etc.)
• Analyse and interpret data to unearth weaknesses and problems, and comprehend the causes
• Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports

• Prospect for potential new clients and turn this into increased business.
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately.
• Present an image that mirrors that of the client.

(The Concierge Club JLT is a Dubai based Concierge, Events and Tourism agency serving clients globally. It embodies three dedicated services under the same roof from tailor made travel arrangements, to concierge club services for "Members only" who want extra care and exclusive dedication, to DMC know-how for international corporations organizing their meetings, events and incentives in the UAE and Oman)

• Research New markets to identify opportunities for Events / Functions
• Liaising with clients to ascertain their precise requirements, either during site inspections, phone meetings or email correspondence
• Producing individual, detailed Event / Functions plans (e.g. run sheet, site requirements, bar requirements, staffing requirements, activity requirements)
• Selling, securing and booking venue hire for Events / Functions, including site inspections, invoicing, paperwork etc
• Ensuring insurance, legal, health and safety obligations and regulations are adhered to
• Coordinating venue management, caterers, contractors, external suppliers for each Event / Function
• Preparing templates, documentation for internal & external use (e.g. booking forms, packages, information flyers)
• Maintaining and creating strong business relationships with external suppliers and clients
• Post Event / Function evaluation (e.g. data entry, analysis and producing reports for Management)
• Source new avenues for group business
• Maintain current group business relationships
• In consultation with Sales & Marketing Manager, write Group proposals, rate agreements

(Al Jaber Holding is group of over 30 companies, 4, 000 employee workforce the group is one of the largest provider of products, equipment, manpower and related services to the Oil, Gas, Petrochemical, Tourism, Water & Electricity and Infrastructure sectors in Qatar)

• Responsible for meeting budgetary and sales targets through motivating and developing staff, consistently achieving and surpassing Key Performance Indicators
• Reporting to the Retail Operations Manager with responsibility for operational and people management
• Controlling management accounts with attention to essential criteria for net profit, including sales, shrinkage, wages, write-off, cash control and
• Supporting management and staff to help create their own successful and productive team and become effective team leaders
• Maximising every sales opportunity by promoting the highest standards of customer care and recognising potential development and training opportunities
• Reviewing and evaluating weekly KPI achievement and producing an end of week spreadsheet
• Supporting and coaching General Manager to reach full potential

Attending the clients’ call and solving their queries.
Sending the problems to Quality Control Dept for the solutions.
Was instrumental in solving the queries / requirements of the clients