Marketing, Admissions, and International Relations Officer
ISET Global
Total years of experience :4 years, 9 Months
Marketing and International Relations role:
• Implementing marketing plans; applying quality and customer service standards
with no errors
• Expanding the company’s profile and study abroad destinations for our clients by
contacting potential business partners and establishing new relationships with these
educational institutions worldwide, in addition to enhancing and maintaining the
existing partnerships
• Handle the agreement documentation with prospect business partners
• Attend partner product training webinars
• Organize product training sessions with the sales team and provide information on
new products, educational institutions’ unique selling points.
• Protecting the company’s value by keeping information confidential
• Organizing partner visits with our existing and prospect partners
Organizing our company’s workshops and handling customer surveys
• Admission role:
• Manage and follow-up on the incoming applications and documentation for the
clients of the sales team in three different office locations (Amman, Jordan- Riyadh,
Ksa - Jeddah, KSA) and provide up-to-date information to the sales team regarding
their clients’ application status
• Responsible for following up on customers’ feedback and handling their complaints
• Use my strong partner relations to get exceptions for some client cases and speed
up their application process time
and Admission officer at Yes Right (Study
one world).
• Providing current admissions for the UK and Ireland and Europe.
• Managing incoming applications and documentation
(including those from overseas)
• Preparing regular reports for the
• Listen and respond to customers’ needs and concerns
• Provide information about products and services
• Take orders, determine charges, and oversee billing or payments
• Review or make changes to customer accounts
• Handle returns or complaints
• Record details of customer contacts and actions taken
• Research answers or solutions as needed
• Refer customers to supervisors, managers, or others who can help
• Providing current admissions for the UK and Ireland
• Managing incoming applications and documentation (including those from overseas)
• Preparing regular reports for the Admissions Manager
• Assisting in the preparation and attendance of Admission Office related events.
• Providing current admissions status
• Maintaining International relations
• Managing incoming applications and documentation (including those from overseas)
• Following and maintaining office procedures
• Preparing regular reports for the Admissions Manager
• Applying agreed criteria to make admissions decisions consistently and fairly.
• Contact prospect business partners.
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