ديالا الرفاعي

Social media coordinator في BrandBuzz

• لبنان - صيدا
• أشغل هذه الوظيفة منذ نوفمبر 2016

I manage our client's Facebook pages and deal with all the duties that could promote their businesses

Internship في Communication Design

• لبنان - بيروت
• أغسطس 2016 إلى سبتمبر 2016

• Worked on several launching projects
• Prepared a marketing plan for a real estate project in Dubai
• Learned about branding
• Read and Presented the book “ A World I Loved: The Story of an Arab Women by Wadad Makdisi Cortas” for a project at Al Ahliya School

Customer Service في Janna Sur Mer

• مايو 2016 إلى يوليو 2016

•Serving visitors by greeting, welcoming, directing and announcing them properly
•Answering, screening and forwarding any incoming phone calls while providing basic information when needed
•Receiving and sorting daily mail/deliveries and couriers
•Filing reservations
•Booking rooms
•Dealing with customer service
•Calling for customer feedback

Summer internship في Optimedia

• لبنان - بيروت
• يونيو 2015 إلى يونيو 2015