Diana Abu Aydah, Head of medical and life

Diana Abu Aydah

Head of medical and life

private company

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Business management
Experience
3 years, 3 Months

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Work Experience

Total years of experience :3 years, 3 Months

Head of medical and life at private company
  • United Arab Emirates - Abu Dhabi
  • November 2016 to January 2020

Job Responsibilities:

Reimbursement:

• Evaluating all the reimbursement claims overseas as well as local as per the policy terms and conditions with the best possible reasonable and customary rates
• Verifying all the original documents and reimburse as per the policy.
• Getting surgery charges as well as procedure charges from UAE based hospital as well as overseas hospital to compare rates.
• Rejecting treatment, tests, drugs, appliances, equipments and procedures, which are not covered by the policies and also not required for the case as per the standard exclusion.
• Communicating with clients as well as providers (hospitals), brokers, TPA and insured companies.
• Involved with all the correspondence between the clients and the insurance company regarding the client’s inquiry for the treatment and the policy benefits and all the denial cases.

Claim Processing:

• Supervising assessment of IP/ OP claims.
• Monitoring the overall claims assessment each day.
• Monitoring of all rejections and reconciliation of claims

Networks:

• Review the price lists of the medical providers and negotiating with the health provider for the best rates.
• Preparing the Contract for the medical providers
• Meeting with the medical providers for the reconciliation
• Addition and deletion of the doctors for different medical centers in the network.




Approvals:

• Assessing medical IP/OP request and give authorization.
• Determination of medical necessity of treatment received against diagnosis.
• Monitors work related injuries claims/maternity/palliative/pre-existing/chronic medical cases and deductible net procedure/claims.

Education

Master's degree, Business management
  • at CBS
  • May 2015

Specialties & Skills

Claims Management
• Able to communicate freely and effectively with the group. • Able to work independently with confi
leader and team management
strong personality
strong communication and work easily under pressure
proper management
creating strategy and innovation

Languages

English
Expert

Memberships

• Jordanian Doctors Association
  • • Member Ship in the Jordanian Doctors Association
  • September 1997

Training and Certifications

team building (Training)
Training Institute:
Banking and finance insitution
Date Attended:
April 2011
Duration:
24 hours

Hobbies

  • to attend congress
    attend many congress in 2022 with degree received