Diana Alnaeb, Bariatric surgery  Clinic Coordinator

Diana Alnaeb

Bariatric surgery Clinic Coordinator

Universal Hospital

Location
United Arab Emirates
Education
Higher diploma, CPHQ
Experience
5 years, 3 Months

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Work Experience

Total years of experience :5 years, 3 Months

Bariatric surgery Clinic Coordinator at Universal Hospital
  • United Arab Emirates - Abu Dhabi
  • November 2015 to February 2016

Managing all the administration work for the Bariatric Surgeons including appointments, operation preparation, patients’ relations as well and follow up pre and post operation, marketing co-ordination for the department as well like brochure design and Advertisements and campaigns arrangement.
Much more activities as well.

Auditing and training specialist / patients education at DAMAN national health insurance company
  • United Arab Emirates - Abu Dhabi
  • May 2010 to November 2013

Presentations for the 200* diabetics/ training for self monitoring on healthy lifestyle..
Quality management on evidence based guidlines..

Excellent customer services and cummunication skills

Medical Education Quality Co-coordinator at DAMAN
  • United Arab Emirates - Abu Dhabi
  • May 2011 to November 2012

• Provide Medical Education for Diabetic patients on the Lifestyle modifications mainly.
• Following up on monthly basis the Progress of the patient case according the TTM (Trans theoretical model.
• Set SMART goals with the patient for improvement and better control.
• Follow up with the Physician as well throw the Regular full data collection about the Patient (Secured Consent form signed).
• Send a full health report to the Physician (Endocrinologist) every six month about the Full progress and situation of the Patient.
• Communicate with medical units for data collection, evaluation and interpretation
• Insure the Evidence based guidelines in the Patient Management process

Administration Executive Secretary at COTEBA
  • United Arab Emirates - Abu Dhabi
  • June 2008 to February 2009
Customer Care Executive & Diabetic educator. at LifeScan Johnson & Johnson
  • United Arab Emirates - Abu Dhabi
  • July 2007 to January 2008

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-Tasking, and Sales

Education

Higher diploma, CPHQ
  • at NAHQ international
  • May 2015

Certified Profissional In healthcare Quality certification. NAHQ

Bachelor's degree, Pharmacy and health science
  • at Ajman university of science and technology
  • July 2006

Bayt Tests

English To Arabic Translation Skills Test
Score 88%

Specialties & Skills

Administration
Training
Presentations
Translation
Customer Focus
Communications/ time management/ full MS office/ training..
crises management
Training corses freelance

Languages

Arabic
Expert
English
Intermediate

Memberships

NAHQ organization
  • CPHQ active memeber
  • May 2015

Training and Certifications

Field Researcher (Training)
Training Institute:
Statistic Center
Date Attended:
December 2015
Duration:
30 hours
Internal Auditor ISO 9001-2008 (Certificate)
Date Attended:
January 2012
CPHQ certified professional in healthcare Quality (Certificate)
Date Attended:
May 2015
Train the trainer (Certificate)
Date Attended:
January 2012
Valid Until:
January 9999