Diana Bzadogh

- Communicated directly with beneficiaries through regular calls and follow-ups to provide updates,
schedule interview dates and times, gather information, and address concerns.
- Maintained accurate and up-to-date case records, adhering to IOM's guidelines.
- Coordinated with internal teams to ensure seamless case management and scheduling processes.
- Maintained smooth communication and coordination between internal teams and beneficiaries, ensuring
efficient operations.
- Supported the organization and tracking of case-related data, ensuring accurate scheduling records.
- Ensured all actions were aligned with IOM’s guidelines and project requirements.
- Played a key role in ensuring the timely and efficient handling of cases, ensuring all project timelines were
met.
- Ensured all actions were in line with IOM’s guidelines and project requirements.

- Processed documents and data from partners, relevant stakeholders, and target groups to deliver it for
the iSTEs (International short-term expert) & nSTEs (National short-term expert).
- Organized & implemented stakeholders’ focus group discussions. Prepared the agenda, plan of action.
- Prepared appropriate venue for planned events & organized needed logistics, and equipment.
- Purchase & inventory management in accordance to GIZ rules & procedures within budget standards.
- Handled reports, invoices, and contracts for easy access (hard & soft copy) to the headquarters office.
- Maintain & update an accurate database of all stakeholders (current & potential)
- Handled employees time sheets and salary invoices while tracking vacation balance for the headquarters
office.

- Establish and maintain sound and productive working relationships with partners and stakeholders at different levels.
- Provide oversight and guidance on the implementation of existing projects to ensure goals and objectives of projects are achieved.
- Design and implement capacity building and awareness programmers in coordination with partners and national stakeholders.

Oversee and implement in all outreach to firms with job openings in Jordan, cultivating relationships with these firms to help provide labor, and ensuring that firms are satisfied with the employment hub services. Working with firm HR and senior leadership to identify new employment opportunities and collect data on these jobs and the firm, help identify recruitment needs for firms, and work with firms to match them with potential employees. Also cooperating with Employment Service Officers focused on job seekers, the Hub leadership as well as Economic Recovery and Development (ERD) program staff to deliver on matches and support other officers in their daily activities

responsible for remotely managing the daily activities of IRC’s protection monitors, implementing IRC’s cross-border protection activities in southern Syria, GBV, child protection, This include the design and implementation of protection assessments, contribution to report writing, working with local Syrian partners and capacity-building activities.

*Take lead in design, preparation, implementation, monitoring and evaluation of the Residential Care Based Child Protection Program
*Introduction and implementation of international accepted child protection methods and practices in Residential and Community Based Child Protection programming, management and evaluation.
*Provides technical assistance to government and other officials and other partners in the implementation, monitoring and evaluation of Residential and Community Based Child Protection Program, including activities that focus on increase awareness and technical capacities of caregivers on child protection standards while promoting deinstitutionalization of children in residential care centers.
*Design and implement training program for residential care authorities, communities and implementing partners on various aspects of child protection, including: segregation of children according to age and gender, documentation of children's identity and family information; monitoring and reporting of sexual exploitation and abuse within residential care facilities, reunification, etc.
*Design, supervise, analyzes and evaluate data to ensure achievement of objectives and/or takes corrective action when necessary to meet program objectives and provide evidence on program achievements.

Conducting door by door home visits, work on Identification, assessment and assistance of vulnerable cases, set up a support plan for vulnerable cases in close coordination with the case management coordinator, the make Referral of the cases to IRD, UNHCR teams, and other service providers in Za’atari Camp. Follow up for persons with specific needs in coordination with the Coordinator, UNHCR and service providers and participate in the case conference when needed, Provide psychosocial counseling to individuals and their families, Review and evaluate the support plan with the vulnerable cases upon the case and the family best interest.
- Provide advice and support to refugees to ensure the enrollment and regular attendance of their children in existing educational facilities, Support the community mobilizers to enhance vulnerable groups participation in community gatherings.
- Attend and report any addressed protection concern by the community members during the community gatherings, Develop reboot with the community members and encourage community self-help initiatives
- Provider support to community mobilization mechanisms in the districts such as refugee committees, Community-Based Protection Networks, and outreach networks
- hold group discussions to Suggest community - based strategies or solution to problematic issues
- Provide support for UNHCR Units, Participate in vulnerability assessments, needs assessments monitoring, mapping, and other related activities as required by IRD and UNHCR teams, Engage with refugees from diverse ages and genders and assist in mapping out their needs and vulnerabilities through various participatory tools, Provide support to identify caregivers for vulnerable, high-risk cases in close coordination with the direct supervisor.
- NFI Distribution Provide updated lists of according to necessarily vulnerable cases and the criteria of NFI distribution, Verify beneficiaries by phone calls and home visits, Hold all distribution process check- lists of beneficiaries, obtain signed taken waivers, verify alternative collectors, control and manage crowds, and enter of services on RAIS.
- Alternative Collector Project, Identify cases which eligible for the alternative collector in children both and in the field. Appointing alternative collector for the vulnerable target cases, make an continuous evaluation of alternative process.
- In addition to representing the A&D TF (Age and Disability Task Force) group as a focal point to regularly update the group members on issues discussed, attend and represent the A&D in weekly district meetings and the community gatherings, document all inputs that requires immediate actions, Share overall situation analysis, needs, gaps and responses on issues related to the A&D at the district level and provide suggestion and recommendation for addressing those issues and Support coordination and integration of A&D prevention and response initiatives.

*prepare, compile and sort documents for data entry
*check source documents for accuracy
*verify data and correct data where necessary
*obtain further information for incomplete documents
*combine and rearrange data from source documents where required
*enter data from source documents into prescribed computer database, files and forms
*transcribe information into required electronic format
*check completed work for accuracy
*store completed documents in designated locations