diana ghanem

Executive Assistant to CEO Roles & Responsibilities:
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Manage and maintain the CEO’s calendar, schedule appointments, coordinate meetings & travel arrangements.
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Draft, proofread, and edit correspondence, E-mails, reports, and other documents, ensuring accuracy and adherence to company standards.
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Prepare meeting agendas, take minutes, and distribute meeting materials as required.
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Screen emails, handle inquiries, and respond appropriately on behalf of the CEO.
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Conduct research, compile data, and prepare presentations, reports, and briefing materials as needed.
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Communicate with internal and external stakeholders, including clients, partners, and staff, on behalf of the CEO, maintaining effective communication.
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Prioritize and manage multiple tasks and projects simultaneously using AirTable & ClickUp work management platforms, ensuring deadlines are met and deliverables are completed accurately.
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Prepare & manage corporate events, and meetings, including logistics, venue arrangements, and catering.
Marketing & Social Media Roles Responsibilities:
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Coordinate with designers and social media agencies on content and visuals management.
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Conduct market research and analysis to evaluate trends, brand awareness and competition ventures.
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Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities.
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Monitor progress of campaigns on Shopify and analyze reports shared by media buyers.
Project Coordinator Roles & Responsibilities:
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Coordinate project management activities, resources, equipment, and information. (shop construction, renovations, new openings..)
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Break projects into doable actions and set timeframes.
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Assign tasks to internal teams and assist with schedule management.
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Monitor project progress and handle any issues that arise.
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Act as the point of contact and communicate project status to all participants.
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Create and maintain comprehensive project documentation, plans, and reports.

Responsible for setting team’s weekly schedule
Reporting to HR department and CEO all team’s issues

Receiving client’s complaints and solving related problems
Handling clients’ appointments
Checking up on shop inventory with the purchasing department
Closing daily reports for cash and team

Responsible for office management and projects coordination
 Preparing invoices, SOA and expenses sheets
 Following up on payments and control petty cash
 Managing the collection process of the sales team (team of 7 persons) on shared
google sheets and on pipedrive
 Responsible for all HR work: Posting jobs on LinkedIn and other sites, screening
CVs, preparing salaries, updating leave or sick requests, making commission sheets
and preparing all needed documents for NSSF

Customer Service: receive, process & invoice client orders. Solve problems for
clients, answer product question.
• Controlling petty cash/checks, making payments and making the daily report on all
transactions
• Overseeing warehouse operations, Stock control, Supervising monthly physical count.
• Monitor stock alarms & inform Procurement Officer when necessary
• Coordinating receiving shipments to warehouse with procurement officer
• Supervise warehouse operations in preparation of products, invoices, samples and
delivery orders
• Other administrative tasks
• System used: PIMS - Silicon

Mobile Technology Tomorrow) SAL
• Manage the office
• Arrange meetings with clients and follow up with them
• Issue offers, orders and contracts in specific filing systems hard and soft copies
• Generate researches and reports as per project
• Generate social media reports on weekly basis
• Handle client’s accounts and assist them with their requirements
• Assist the IT and the sales staff with their requirements
• Summarize marketing case studies and success stories for specific projects
• Create invoicing sheets
• Responsible for some HR work like collecting CVs for applicants & follow up
with them
December 2012 - July 2017
Administrative & Marketing Assistant at MedK&K International SAL
• Assist the manager in his work (Calls, E-mails, ticket reservations, meetings…)
• Handle phone calls and E-mails
• Order office supplies
• Filing, typing, scanning, sending faxes and photocopying requested documents
• Arrange job bags and LPO’s per brand
• Make added value and advertising booklets for special fashion brands and
companies referring to media plans and media scenes
• Checking brands availability on social media and comparing them to similar
competitor brands in order to add value
• Monitor booked online advertisements for specific brands on social media

Assist the manager in his work (Calls, E-mails, ticket reservations, meetings…)
• Handle phone calls and E-mails
• Order office supplies
• Filing, typing, scanning, sending faxes and photocopying requested documents
• Arrange job bags and LPO’s per brand
• Make added value and advertising booklets for special fashion brands and companies referring to media plans and media scenes
• Checking brands availability on social media and comparing them to similar competitor brands in order to add value
• Monitor booked online advertisements for specific brands on social media